Hotel Receptionist

3 weeks ago

Greater Noida UP IN Resources Global Placement Full time

Job Title Hotel Receptionist Location Knowledge Park-5 Greater Noida Salary 20 000 - 25 000 in hand Experience Minimum 6 months -1 years in the hotel industry Job Responsibilities Front Desk Management Greet guests upon arrival and departure in a friendly and professional manner Manage guest check-ins and check-outs efficiently Customer Service Provide excellent service by addressing guest inquiries resolving complaints and ensuring a positive guest experience Reservations Manage reservations handle booking requests and coordinate with the housekeeping and management team to ensure rooms are ready Phone Handling Answer and route phone calls to appropriate departments Provide necessary information to guests over the phone Documentation Maintain records of guest details bookings and payments Ensure accurate documentation of guest information for check-in and check-out Communication Effectively communicate with guests colleagues and management to ensure smooth operations General Administrative Duties Handle basic office tasks such as filing responding to emails and data entry Maintaining Cleanliness Ensure the reception area is clean organized and welcoming at all times Skills Required Communication Excellent verbal and written communication skills Computer Literacy Basic knowledge of computer software MS Office hotel management software etc Personality Pleasing and professional personality with a courteous attitude Multitasking Ability to handle multiple tasks at once and work in a fast-paced environment Problem Solving Ability to address issues quickly and effectively ensuring guest satisfaction Teamwork Ability to work well with other team members and departments Interested candidates can share their resume on whatsapp- 9971003846 Job Types Full-time Permanent Pay 20 000 00 - 25 000 00 per month Ability to commute relocate Greater Noida Uttar Pradesh Reliably commute or planning to relocate before starting work Required Experience Hotel industry 1 year Required receptionist 1 year Required Front desk 1 year Required Customer service 1 year Required Administrative 1 year Required Language fluent english Required Work Location In person

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