Store Manager- kochi, kerala

18 hours ago

Ernakulam India Cochin Kochi Ernakulam Reliance Retail Full time

Job Description Company Overview Reliance Retail is India's largest and most profitable retailer, offering diversified omni-channel retail experiences across store formats and digital platforms. With a vast national footprint, Reliance Retail prioritizes customer value, superior product quality, and unmatched service. Visit www.relianceretail.com for more information. Job Overview We are seeking a dynamic Store Manager to join our team at Ernakulam, Kerala. This full-time, mid-level role is ideal for professionals with 4 to 6 years of relevant experience. As a Store Manager, you will oversee retail operations, drive sales growth, and lead a motivated team while upholding the values and standards of Reliance Retail. Qualifications And Skills - Proven experience of 4-6 years in a retail operations management role within a high-volume retail environment. - Exceptional retail operations expertise (Mandatory skill) required to efficiently oversee day-to-day store functions and ensure operational excellence. - Demonstrated ability in sales planning, implementing effective sales strategies to achieve and exceed targets consistently. - Strong team leadership skills, with experience in leading, motivating, and developing store teams to maximize their potential and performance. - Excellent customer service abilities, understanding customer needs, delivering personalized experiences, and resolving issues promptly to ensure satisfaction. - Proficient in shrinkage control, ensuring loss prevention through robust inventory and process management methods. - Capability to conduct staff training, facilitating team development and maintaining high service standards through ongoing coaching and mentoring. - Exceptional communication, organizational, and problem-solving abilities to handle operational challenges and drive team collaboration. Roles And Responsibilities - Oversee all aspects of store operations, ensuring the highest standards in merchandising, inventory, and customer service are consistently maintained. - Develop, implement, and monitor sales strategies to meet and surpass revenue targets, maximizing store profitability. - Recruit, train, and lead a team of store associates, fostering a culture of collaboration, accountability, and performance excellence. - Manage daily operational activities including stock management, shrinkage control, cash handling, and compliance with company policies. - Deliver exceptional customer experiences through proactive engagement, problem resolution, and effective feedback management. - Analyze sales trends and store performance data to make informed business decisions and drive continuous improvement initiatives. - Ensure adherence to company standards in visual merchandising and maintain optimal store presentation at all times. - Implement and monitor loss prevention measures, ensuring assets and inventory are protected from shrinkage and theft. Application Instructions Whatsapp resume to 9567970319.

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