LMS Administrator and Instructional Design Specialist

Gamma CAE Technologies Pvt Ltd, is a wholly-owned Indian subsidiary of Gamma Technologies, LLC located in Pune. The Indian subsidiary carries out the support, marketing, and sales operations for the Indian region. The parent company was established in 1994, and is headquartered in Westmont, Illinois (a suburb of Chicago).

We are looking to add to the team an LMS Administrator, Instructional Design Specialist with a solid work ethic, excellent judgment, and a desire to build a long-term career with us.

Position Summary

We recently launched our inaugural Learning Management System (LMS) to deliver e-learning at scale to the global community of GT-SUITE users. Our software is utilized by leading companies in the automotive, aerospace, and other industries to minimize their environmental impact and develop sustainable products. The goal of this program is to accelerate our customers' learning curve and empower them to upskill effectively.

We are seeking a creative, talented, and highly motivated individual to maintain, enhance, and expand this platform and our learning content. In this role, you will manage system administration, drive the development of new features to continuously enhance our learning offerings, collaborate with subject matter experts to refine course content, and more.

Job Responsibilities

- LMS Management: Administer and maintain the Docebo LMS, including tasks such as workflow configuration, business rules, and permission management.
- Content Management: Upload and organize training materials and courses within the LMS. Ensure that all content is up-to-date, relevant, and consistent. Video editing.
- Instructional Design: Guide trainers on best practices to ensure engaging content with high learning retention rates
- User Support: Provide technical support and troubleshooting assistance to external customers and internal teams. Address and resolve any issues related to the LMS.
- Continuous Improvement: Lead evolution of the platform and evaluation of new complementary solutions to add value for learners. Examples include: adding multiple language support, closed captioning, developing a program to certify GT-SUITE users and more.
- System Updates and Maintenance: Stay informed about updates and new features of Docebo and their impact on our learners. Update our configuration as needed based on platform upgrades
- Use Case Expansion: Extend our current usage, which is focused on customer education, to internal training and employee on boarding, including integration with our HRIS
- Reporting and Analytics: Generate and analyze reports on user behavior and overall system usage. Use data to make recommendations for improvements to affect user outcomes.

Education, Experience and Skills

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

- Bachelor's degree in Education, Information Technology, a related field, or equivalent experience is required
- Prior 3+ years' experience managing an LMS, preferably Docebo
- Strong technical and analytical skills to troubleshoot and resolve system and integration issues
- Experience with data integrations between systems (Workato, Docebo Connect, Webhooks, APIs, etc.)
- Excellent organizational skills and attention to detail
- Analytical skills with experience in generating and interpreting reports and developing proposals for improvement
- Experience with video and audio editing
- Strong communication skills
- Experience managing online training content

Additional Qualifications Desired:

- Certification in Docebo or related LMS platforms
- Knowledge of instructional design principles and adult learning theories
- Experience with SCORM, xAPI, or other eLearning standards.
- Experience with HTML, CSS, and/or JavaScript
- Experience with SSO authentication

We Offer

- Dynamic and highly talented team of experts.
- The opportunity to bring in your own ideas, implement them and make them accessible to a large customer base.
- The opportunity to build a professional network in various branches of industry.
- The primary work location will be our Pune, India office. We've adopted a hybrid work policy asking employees to report to the office 3 days per work week.
- An attractive salary and additional company benefits.

Other Requirements and Notes:

Universal acceptance for everyone, everywhere is at the heart of our company. We promote diversity of thought, culture and background, which connects the entire Gamma Technologies community. As such, Gamma Technologies is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.

About Gamma Technologies, LLC

GT, a leading multi-physics CAE simulation software provider, develops a suite of integrated solutions that guides and accelerates the engineering transformation of today's products in the transportation, power generation, and industrial equipment industries.

At GT, we are committed to using technology to make a global impact by helping the industry deliver products for a cleaner, sustainable environment We pride ourselves on our company culture which encourages collaboration between all levels at the company, from entry level to upper management. Within a team, daily interactions and outside social events allow us to form bonds that result in higher productivity and job satisfaction.

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