Customer Relationship Manager

3 weeks ago

Panchkula, Haryana, India Upcountry Decor Pvt LTD Full time

Job Title CRM Executive Customer Relationship Manager About Us Upcountry Decor Pvt Ltd is a growing Turnkey Construction Project Management Consultancy company delivering end-to-end solutions in construction interiors and project execution We work with reputed architects corporates and clients across sectors ensuring quality transparency and timely delivery We are looking for a CRM Executive to join our team and play a key role in managing client relationships coordinating projects and ensuring smooth communication between clients and internal teams Key Responsibilities Act as the primary point of contact for clients ensuring timely updates and addressing queries Maintain and update client database records Coordinate between clients site teams and management for seamless project execution Track client requirements follow up on project progress and ensure timely closures Assist in business development activities like client follow-ups lead nurturing and feedback collection Prepare and share reports presentations and project updates with management Requirements Bachelor s degree Any relevant field 1-2 years of experience in CRM Client Servicing Coordination role Freshers with strong communication skills may also apply Strong communication and interpersonal skills - written verbal Good knowledge of MS Office Excel Word PowerPoint Ability to multitask prioritize and manage time effectively Proactive well-organized and detail-oriented Desired Skills Professional communication client handling ability Good coordination skills between internal external stakeholders Problem-solving attitude and ability to handle pressure Basic understanding of construction interior PMC industry will be a plus What We Offer A professional work environment with exposure to high-value projects Opportunity to grow with the company in a fast-paced industry Hands-on experience in both client servicing and project management Competitive salary with performance-based growth opportunities If you are passionate about building strong client relationships and want to be part of a growing construction PMC company we would love to connect with you Job Types Full-time Permanent Fresher Pay 15 000 00 - 17 000 00 per month Benefits Cell phone reimbursement Language English Required Location Panchkula Haryana Required Work Location In person

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