Collections Representative High Salary

3 weeks ago

Kukatpalli AP IN Finsave technologies Private Limited Full time

Job Title Telecalling Collections Executive Experience Required Minimum 2 Yrs Location KPHB Hyderabad Job Type Full-Time Industry Finance Banking NBFC BPO Collections Agency etc Job Summary We are seeking a proactive and results-driven Telecalling Collections Executive with at least 2 years of experience in debt recovery or collections The ideal candidate will be responsible for contacting defaulters via phone to recover overdue payments negotiating repayment plans and maintaining accurate records of all interactions Key Responsibilities Make outbound collection calls to customers with overdue payments Follow up on payment commitments and ensure timely recovery Maintain detailed records of calls payment status and customer interactions in the system Negotiate payment arrangements in line with company policies Escalate unresolved cases to the appropriate team or supervisor Meet daily weekly and monthly collection targets Adhere to regulatory and compliance standards in all interactions Maintain professionalism and empathy while dealing with customers Requirements Minimum 2 years of experience in collections or telecalling preferably in financial services telecom or utility sectors Strong communication and negotiation skills in languages required - e g English Hindi regional language Familiarity with collections software or CRM systems is a plus Ability to handle difficult conversations and objections calmly and professionally Target-oriented and able to work under pressure Basic computer proficiency MS Excel data entry etc Preferred Qualifications Bachelor s degree or equivalent not mandatory if experience is relevant Experience in handling unsecured or secured loan collections Benefits Growth opportunities within the company Training and skill development programs Job Types Full-time Permanent Pay 18 000 00 - 23 000 00 per month Benefits Health insurance Leave encashment Provident Fund Work Location In person

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