Crm & Collection Executive

2 weeks ago


Khanna PB IN DM Cancer care center Full time

1 Rent CAM Collections o Monitor and ensure timely rent and Common Area Maintenance CAM charge collections from brands and investors o Coordinate with the accounts team for reconciliation and outstanding tracking 2 Customer Interaction Support o Handle inbound and outbound customer calls related to site services billing and feedback o Build strong relationships with retailers investors and brand representatives 3 Feedback Management o Collect and maintain regular feedback from retailers and customers o Share insights with the operations and marketing team for service improvements 4 Data Management o Update customer and payment data on Scoop Sense daily o Maintain records of communications collections and customer issues 5 Documentation o Manage CAM agreements and related documentation o Ensure proper filing of all agreements circulars trackers and SOP-related documents 6 Communication o Email or courier invoices to brands investors and clients o Follow up for payments and maintain clear records of communication 7 Reporting o Share daily payment collection reports with the relevant departments o Maintain trackers for calls feedback and site updates Job Types Full-time Permanent Pay 25 000 00 - 30 000 00 per month Benefits Health insurance Provident Fund Work Location In person



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    Rent & CAM Collections:o Monitor and ensure timely rent and Common Area Maintenance (CAM) charge collections from brands and investors.o Coordinate with the accounts team for reconciliation and outstanding tracking.Customer Interaction & Support:o Handle inbound and outbound customer calls related to site services, billing, and feedback.o Build strong...


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