Technical Support Engineer(Unix, networking)

4 days ago

Bengaluru India Motorola Solutions Full time

Job Description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

An engineer is responsible for overall health analysis and troubleshooting platforms of push-to-talk communications solutions provided by Motorola Solutions. Work with the customer for a smoother usage of PTT services.

Job Description

- Ready to work in a 24*7 mission-critical environment. This includes shift work and weekends.
- Engineers should be responsible for providing 24/7 on-call support to satisfy the critical services agreed with the customer.
- Able to troubleshoot complicated, cross-platform issues, handling OS, Networking, and Database in a cloud-based SaaS environment, and handle live production incidents, debug/troubleshoot application and infrastructure issues
- Troubleshoot, debug, and drive Push-To-Talk solution issues to resolution by joining live troubleshooting calls with customers, capturing application logs and network captures, and escalating the issue to a next-level engineer if necessary.
- Deploy the Push-To-Talk application and configure the network for communication across servers.
- Monitor network performance, application performance, and service integrity.
- Develop tools and provide web services to parse application logs, system health information, and network captures to help in faster debugging and reduce issue resolution time.
- Develop tools to automate monitoring that assess and monitor Key Performance Indicators of the Push-To-Talk solution and provide one-stop interfaces that indicate the health of the solution.

Basic Requirements

- Basic Networking Protocols
- A background in Linux/Unix Administration
- Web-based applications debugging
- Docker and Azure Basics [Understanding of Virtualized Environments]
- Basic understanding of AWS CloudWatch
- Great communication skills
- Able to tackle customer calls

Nice to have Skills:

- Azure DevOps
- Databases
- Linux Administration and Shell Scripting
- Kubernetes and Docker

Travel Requirements

None

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

No

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

  • Unix Support Engineer

    2 weeks ago

    India FR Consultancy (Middle East) Full time

    Role: Unix Support - L2 / L3 - IMS Banking - 2 roles Location: Riyadh, Saudi (Onsite)Type: Full time – Perm Visa: Sponsored incl. Family members, Insurance and other benefits Experience: 6+ years (L2), 10+ years (L3)Skills: Unix - AIX (6.Provide L2 or L3-level support for Unix in a mission-critical banking environment. Ensure compliance with PCI DSS,...

  • Senior Network Engineer

    1 week ago

    Bengaluru, Karnataka, India beBeeNetworkSupport Part time ₹ 1,04,000 - ₹ 1,30,878

    Job RoleTechnical Support Specialist 2This position is for a Technical Assistance Centre (TAC) role, supporting Juniper M/T/Mx/PTX/ACX series products.Leverage your expertise to provide Level 2 and Product Escalation support.Collaborate with customers and partners globally, working directly with them to resolve issues.You will troubleshoot complicated...

  • Technical Support Engineer – Mobile Data Network India

    7 days ago

    india Chronos Consulting Full time

    Job Description Our client is a global provider of intelligent mobile Internet solutions that enable operators to improve quality, reduce network operational expenses and manage and monetize the mobile Internet. As part of the Global Support and Maintenance group, the Support Engineer will be  Responsible for the technical support of the company’s...

  • Network Support Engineer

    2 weeks ago

    India Cyber Hospitality Full time

    At Cyber Hospitality, we offer high-quality applications, software, and website development services. Known for our excellent track record and wealth of experience, we provide unique benefits that make working with us exceptionally valuable. Our dedicated team is committed to delivering top-notch solutions tailored to our clients' needs, ensuring their...

  • Network Support Engineer

    1 week ago

    Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 28,00,000

    Job Role OverviewThe primary function of this position is to provide expert-level technical support and guidance to customers.Lead and drive troubleshooting on customer-reported issues, identifying and isolating product defects at both hardware and software levels.Replicate customer environments in a lab setting and own the communication process among...

  • Technical Support Engineer

    1 week ago

    Bengaluru, Karnataka, India NetApp, Inc. Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Job Summary As a Technical Support Engineer you will provide technical support to customers, customer support personnel, and field support staff, focused on diagnosing, troubleshooting, repairing and debugging the NetApp AFF, FAS and Hybrid Cloud product lines. Support incidents can range from various hardware and/or software issues with NetApp storage...

  • Technical Support Engineer India

    2 weeks ago

    India Redis Full time US$ 90,000 - US$ 1,20,000 per year

    Why would you love this job? As a Technical Support Engineer, you will be responsible for helping customers by diagnosing and resolving complex technical issues in a high-contribution role with exciting technical challenges, ongoing learning, and the excitement of helping name-brand customers as part of our fun, tight-knit team. In this role, you will use...

  • Unix/Linux Engineer – L3 Support

    4 days ago

    Bengaluru, India BNP Paribas Full time

    Position Purpose The principal objective of this position is to provide expert level support for the EMEA Region UNIX environment. Provide 1st, 2nd and 3rd line support ensuring full availability of the environment during production hours. The engineer will play an active role on all Safety & Trust initiatives as well as day-to-day support activities,...

  • Software Engineer, Unix And BPMN

    2 weeks ago

    Bengaluru, Karnataka, India NatWest Group Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Join us as a Software Engineer, Unix And BPMNThis is an opportunity for a driven Software Engineer to take on an exciting new career challengeDay-to-day, you'll be engineering and maintaining innovative, customer centric, high performance, secure and robust solutionsIt's a chance to hone your existing technical skills and advance your career while building a...

  • Network Services Expert

    1 week ago

    India Orange Business Services Full time

    **About the role**: - Provide Expert level technical support to operations team to handle & resolve complex content deliver and Service issues. - Lead the Fault management of highly critical and complex problems as a member of the highest levelexpert support team. - Propose and execute continuous improvement plans for resolving recurrent backbone network...