Front Desk Executive
5 days ago
Job Description
Position Overview:
We are seeking a courteous, well-spoken, and professional Front Desk Receptionist to be the face of our organization. The receptionist will be the first point of contact for all visitors and callers, responsible for creating a welcoming atmosphere and ensuring smooth day-to-day front office operations.
Key Responsibilities:
Greet and welcome visitors, students, and parents in a professional and friendly manner.
Answer, screen, and forward incoming phone calls.
Provide accurate information about Rus Educations services, courses, universities, and admission process. Maintain a clean and organized reception area.
Schedule appointments and manage calendars for counsellors or management staff.
Handle basic inquiries and route specific queries to the relevant department or personnel.
Maintain visitor logs and ensure security protocols are followed.
Receive and sort daily mail, deliveries, and couriers.
Assist in administrative tasks such as data entry, maintaining records, and preparing reports.
Coordinate with counsellors and back-office staff to ensure smooth flow of information and support.
Requirements:
Proven work experience as a receptionist, front office representative, or similar role.
Proficiency in MS Office (Word, Excel, Outlook).
Excellent verbal and written communication skills in English and Hindi.
Professional appearance and demeanor.
Strong organizational and multitasking abilities.
Customer-service attitude.
Ability to work independently and as part of a team.
Minimum qualification: Graduate in any stream.
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