Front Desk Executive

3 weeks ago

Mumbai India Neo Wealth and Asset Management Full time

Job Description

Role Overview

The Front Desk Executive will serve as the first point of contact for all visitors and clients, ensuring a professional and welcoming experience. The role requires excellent communication skills, strong organizational abilities, punctuality, and proficiency in handling front desk operations, meeting coordination, and administrative support.

Key Responsibilities:

Reception & Visitor Management

- Welcome and attend to visitors in a professional, courteous, and friendly manner.
- Ensure visitors are directed appropriately as per meeting schedules.
- Notify the relevant employees promptly upon a visitor's arrival.

Operational Readiness & Punctuality

- Ensure the front desk is fully operational by 9:00 AM sharp (or earlier) each day.
- Conduct daily checks of the reception area and meeting rooms before office hours.

Meeting Coordination

- Review and verify all meeting room invites on a daily basis.
- Confirm meetings with participants to ensure preparedness and attendance.
- Coordinate with internal teams to avoid scheduling overlaps or conflicts.

Meeting Room Upkeep & Readiness

- Maintain meeting rooms in a clean, organized, and professional condition.
- Ensure functionality of all equipment (projectors, screens, video conferencing tools, etc.) prior to meetings.

Communication & Professional Conduct

- Manage calls, queries, and correspondence with clarity, efficiency, and professionalism.
- Demonstrate excellent verbal and written communication skills.
- Maintain a proactive, approachable, and solution-oriented attitude in all interactions.

Administrative Support

- Maintain accurate front desk records, logs, and visitor registers.
- Support coordination of office events, vendor visits, and other administrative activities.
- Provide assistance to the administrative team on additional tasks, as required.

Qualifications & Skills

- Graduate in any discipline (preferred).
- Prior experience as a Front Desk Executive / Receptionist or similar role is an advantage.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong organizational, multitasking, and time-management abilities.
- Professional demeanor with attention to detail.
- Ability to handle confidential information with discretion.

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