Collection head
2 weeks ago
About the Role: The position is responsible for handling Pan-India Collections for all products under the Micro Enterprises Banking (MIB) segment. The person will be responsible for ensuring delivery of key performance parameters like credit losses, delinquencies, and other P & L parameters. The person will also be responsible for designing and implementing efficient and effective collections processes and foster a culture of customer service in the collections team. Responsibilities: - Design and implement agile, scalable collection strategies for MIB Segment (both secured and unsecured). - Work closely with product, credit, and analytics teams to fine-tune customer segmentation and risk triggers. - Manages and controls the operating framework for the department, provides guidance and support, ensures implementation and review of work processes in order to achieve high performance standards and continuous improvement. - Supports the development of the workforce plan for the division by providing inputs on own department’s workforce forecasts. - Monitor key metrics such as delinquency trends (DPD buckets), collection efficiency ratios, roll forwards, and cure rates (Out of 30+). - Drive proactive interventions in high-risk segments through data-led insights and dynamic resource allocation. - Working closely with Business & Credit Teams on the Early warning systems (EWS) Triggers and working on a timebound plan for exit or improvement. - Build and lead a high-performing pan-India in-house collections team. - Monitor performance and compliance of the team. - Drive strong field productivity through KPI-based performance frameworks. - Ensure adherence to RBI’s Fair Practices Code and the bank’s code of conduct for collections. - Address escalations and grievances in a structured and timely manner. - Ensure zero tolerance for misbehavior, coercive tactics, or reputational risk. - Ensure minimal attrition. Qualifications: - Essential: Graduate / Postgraduate in Finance, Management, or related field. - Preferred: Minimum of 20 years of experience in collections, with at least 5 years in MSME Segment or related segments in a private sector bank or NBFCs. Required Skills: - Customer and Quality Focus - Professional Entrepreneurship - Drive for Results - Influence and Impact - Integrity - Lead and Develop people - Enables Change - Build transparent and inclusive teams Preferred Skills: - Experience in managing collections in a private sector banking environment. - Strong operational rigor and commercial acumen. Equal Opportunity Statement The company is committed to diversity and inclusivity in the workplace.
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Head of Collection
2 weeks ago
Mumbai, Maharashtra, India Small Finance Bank Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob title: Head of Collection - MicrofinanceExperience range: 15+ yearsLocation: MumbaiMust be from a BANK or NBFCKEY DUTIES & RESPONSIBILITIES OF THE ROLEManaging end to end collections for the unsecured and secured lending business.Deep understanding of microfinance collections, consumer lending, and risk management.Building a robust collection team both...
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State Head Collections
7 days ago
Navi Mumbai, Maharashtra, India Integro Finserv Full time ₹ 15,00,000 - ₹ 25,00,000 per yearJob Title: State HeadJob Location - Navi MumbaiLocation handling - Mumbai , Pune , Nashik & Nagpur , Andhra PradeshJob Summary:We are seeking a highly motivated and skilled individual to join our team as a State Head NPA Resolution Role. The primary responsibility of this role is to efficiently collect outstanding loan amounts from customers who have...
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Head Collection and Cash Flow Management
2 weeks ago
Navi Mumbai, Maharashtra, India DC Consultants Full time ₹ 20,00,000 - ₹ 25,00,000 per yearJob Description:We are having an urgent opening for the position of Head Collection and Cash Flow Management - Real Estate Industry for a reputed real estate company for their CBD Belapur head office.Job Profile:Heading full invoicing, collection, and cash-flow process with a monthly collection target in Pan India and International Level.Handling...
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Collection head
7 hours ago
mumbai, India YES BANK Full timeAbout the Role:The position is responsible for handling Pan-India Collections for all products under the Micro Enterprises Banking (MIB) segment. The person will be responsible for ensuring delivery of key performance parameters like credit losses, delinquencies, and other P & L parameters. The person will also be responsible for designing and implementing...
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Collection head
2 weeks ago
Mumbai, India YES BANK Full timeAbout the Role: The position is responsible for handling Pan-India Collections for all products under the Micro Enterprises Banking (MIB) segment. The person will be responsible for ensuring delivery of key performance parameters like credit losses, delinquencies, and other P & L parameters. The person will also be responsible for designing and implementing...
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Collection head
6 days ago
Mumbai, India YES BANK Full timeAbout the Role: The position is responsible for handling Pan-India Collections for all products under the Micro Enterprises Banking (MIB) segment. The person will be responsible for ensuring delivery of key performance parameters like credit losses, delinquencies, and other P & L parameters. The person will also be responsible for designing and implementing...
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Collection head
2 weeks ago
Mumbai, India YES BANK Full timeAbout the Role: The position is responsible for handling Pan-India Collections for all products under the Micro Enterprises Banking (MIB) segment. The person will be responsible for ensuring delivery of key performance parameters like credit losses, delinquencies, and other P & L parameters. The person will also be responsible for designing and implementing...
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Collection head
4 days ago
mumbai, India YES BANK Full timeAbout the Role: The position is responsible for handling Pan-India Collections for all products under the Micro Enterprises Banking (MIB) segment. The person will be responsible for ensuring delivery of key performance parameters like credit losses, delinquencies, and other P & L parameters. The person will also be responsible for designing and implementing...
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Collection head
2 weeks ago
Mumbai, India YES BANK Full timeAbout the Role:The position is responsible for handling Pan-India Collections for all products under the Micro Enterprises Banking (MIB) segment. The person will be responsible for ensuring delivery of key performance parameters like credit losses, delinquencies, and other P & L parameters. The person will also be responsible for designing and implementing...
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Collection head
2 weeks ago
Mumbai, India YES BANK Full timeAbout the Role:The position is responsible for handling Pan-India Collections for all products under the Micro Enterprises Banking (MIB) segment. The person will be responsible for ensuring delivery of key performance parameters like credit losses, delinquencies, and other P & L parameters. The person will also be responsible for designing and implementing...
