Assistant Manager Branch Operations

5 days ago

Jaipur Rajasthan, India HSBC Full time

Job description Some careers open more doors than others If you re looking for a career that will unlock new opportunities join HSBC and experience the possibilities Whether you want a career that could take you to the top or simply take you in an exciting new direction HSBC offers opportunities support and rewards that will take you further Business Descriptor International Wealth and Premier Banking IWPB helps deliver on HSBC s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class mobile-first capabilities and exceptional people Our international network and breadth of expertise enable us to support individuals families business owners investors and entrepreneurs International Wealth and Premier Banking provides a leading premium proposition through Premier Banking and together with our Private Bank are present across the world s most important markets booking centres and corridors most valued by our clients Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance Principal Responsibilities Leading and Managing 3 locations Delhi NCR Rajasthan and Kanpur for Mutual Operations to ensure all work is completed within established service levels and reviews the same on regular basis To guide team to ensure timely and error free reporting of transactions received at the Investor Service Centre Daily managing TSM control mechanism and Daily check list review of locations Supporting associates on daily basis to ensure accurate and timely responses are shared with investor MFD etc and all requests are escalated as appropriate Explore and process efficiency suggestions and contribute to achieve customer delight by supervising and managing risk as per regulatory requirement Effective coordination with RTA to ensure minimal escalations Requirements A good understanding of mutual fund security markets Valid NISM certification Good verbal and written communication team and interpersonal skills The inclination to work in a client facing role with a bent of mind for service Ideally a postgraduate minimum 2 plus years of experience in team managing Knowledge of local language will be an advantage Useful Link Link to Careers Site Click You ll achieve more when you join HSBC HSBC is committed to building a culture where all employees are valued respected and opinions count We take pride in providing a workplace that fosters continuous professional development flexible working and opportunities to grow within an inclusive and diverse environment Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement which is available on our website Issued by HSBC Global Asset Management India Private Ltd

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