[Immediate Start] Information Technology Service Management Change Lead

Information Technology Service Management Change Lead This role has been designed as Onsite with an expectation that you will primarily work from an HPE partner customer office Who We Are Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work We help companies connect protect analyze and act on their data and applications wherever they live from edge to cloud so they can turn insights into outcomes at the speed required to thrive in today s complex world Our culture thrives on finding new and better ways to accelerate what s next We know varied backgrounds are valued and succeed here We have the flexibility to manage our work and personal needs We make bold moves together and are a force for good If you are looking to stretch and grow your career our culture will embrace you Open up opportunities with HPE HPE Operations is our innovative IT services organization It provides the expertise to advise integrate and accelerate our customers outcomes from their digital transformation Our teams collaborate to transform insight into innovation In today s fast paced hybrid IT world being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities Deploy the right technology to respond quickly to market possibilities Join us and redefine what s next for you 8 years of experience in working on Active Directory and 6 years of experience in Windows Administration MS cluster Administration Networking Performance Tuning Patch Management Windows Upgrades into production environment including customer facing or customer support roles The primary function of support consultants is to provide in-depth technical and technological expertise in their areas of focus so that we can develop a genuinely customized solution for every customer working at highest level with customers and managing large projects Need to be flexible to work in shifts and work from Office What you ll do Change Planning Develop and implement change management plans to ensure smooth transitions for new system updates processes or infrastructure changes Process Coordination Coordinate with stakeholders to evaluate approve and schedule changes Risk Assessment Identify and assess risks associated with changes and work on mitigation strategies Communication Effectively communicate changes to all relevant teams and departments ensuring transparency throughout the process Documentation Maintain accurate records of all change requests approvals and outcomes Post-Change Review Evaluate the success of changes post-implementation and identify any improvements for future changes Continuous Improvement Recommend improvements to the change management process to enhance efficiency and minimize disruptions What you need to bring People and Business Skills Should be able to drive motivate and elevate team performance through effective conflict resolution developmental feedback and clear communication Strong leadership in setting direction goal setting team dynamics and interpersonal skills with the ability to inspire and motivate a team Possess strong written and verbal communication skills team player knowledge sharing Demonstrate decision making skills negotiating skills time-resource management teamwork knowledge of quality processes Should be Science Graduate IT Computer preferably BE B Tech MCA with minimum 3 years of Change Management ITSM solutions and minimum 5 years total experience in the field of IT implementation support of related solutions Should be certified in the following certifications CCMP Certified Change Management Professional ITIL Foundation V4 Should know the Manage engine ITSM Platform know the RFC Change management Process etc Additional Skills Accountability Accountability Action Planning Active Learning Active Listening Bias Business Growth Business Planning Coaching Commercial Acumen Creativity Critical Thinking Cross-Functional Teamwork Customer Experience Strategy Customer Solutions Data Analysis Management Data Collection Management Inactive Data Controls Design Thinking Empathy Follow-Through Growth Mindset Intellectual Curiosity Inactive Long Term Planning Managing Ambiguity 5 more What We Can Offer You Health Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical financial and emotional wellbeing Personal Professional Development We also invest in your career because the better you are the better we all are We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness We know varied backgrounds are valued and succeed here We have the flexibility to manage our work and personal needs We make bold moves together and are a force for good Let s Stay Connected Follow on Instagram to see the latest on people culture and tech at HPE india operations Job Services Job Level Specialist HPE is an Equal Employment Opportunity Veterans Disabled LGBT employer We do not discriminate on the basis of race gender or any other protected category and all decisions we make are made on the basis of qualifications merit and business need Our goal is to be one global team that is representative of our customers in an inclusive environment where we can continue to innovate and grow together Please click here Hewlett Packard Enterprise is EEO Protected Veteran Individual with Disabilities HPE will comply with all applicable laws related to employer use of arrest and conviction records including laws requiring employers to consider for employment qualified applicants with criminal histories