IT Support Specialist, Associate

Company DescriptionIntellect IT operates on a "100% onshore (United States)" model, providing all our service offerings within the United States, either onsite at the customer site or at our development center in California. Our commitment to local operations ensures high-quality service and support. For more details, please visit our company's website at...

Requirements An IT Support Specialist Associate is required to provide Tier 0 to Tier 2 technical support assistance and troubleshooting to all company Professionals Support will be provided remotely via voice and or email This support will include remote assessment and resolution of problems proper routing and escalation of problems within the IT...

Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will provide first-level support for hardware, software, network, and system issues.Key Responsibilities:Troubleshoot and resolve basic technical problems or escalate as necessaryLog and track issues using...

Job Title: ERP Systems Support SpecialistJob DescriptionWe are seeking an experienced ERP systems support specialist to join our team. The successful candidate will be responsible for providing technical support and maintenance for our ERP system, ensuring seamless operation across all modules.The ideal candidate will have a strong background in ERP systems,...

As a Technical Support Engineer, you will enable our customers with your passion and knowledge of the ServiceNow Platform. You will resolve customer issues and provide technical guidance in addressing their business needs. You will be the voice of the customer into ServiceNow product and development teams for product feedback and improvements. You will play...

System Support SpecialistWe are seeking a detail-oriented and motivated System Support Specialist to join our support team.The ideal candidate will serve as the first point of contact for users encountering issues or inquiries related to system applications, providing prompt resolution or escalating to higher support tiers when necessary.This role involves...

Process Support SpecialistWe are seeking a diligent and organized individual to manage daily tasks, mentor colleagues, and maintain high standards of quality and safety.Duties:Manage shift operations, including administrative tasks, associate allocation, productivity monitoring, and quality control.Conduct regular audits to ensure compliance with company...

Job Description Summary To lead a community of ~ 20 Clinical Data Acquisition Specialists, Clinical Data Scientists and Coding Specialists as assigned to TA area. To ensure adequate staffing/resource allocation for delivery of the portfolio to the TA area (managing attrition, hiring, talent retention); people management/career development, employee...

Job Title: Support Services AssociateAbout the RoleWe are seeking a highly skilled and motivated Support Services Associate to join our team. In this role, you will be responsible for providing exceptional customer service to clients via chat, email, and other support tools.Key ResponsibilitiesProvides prompt and efficient service to clients, including...

Job Description Summary To lead a community of ~ 20 Clinical Data Acquisition Specialists, Clinical Data Scientists and Coding Specialists as assigned to TA area. To ensure adequate staffing/resource allocation for delivery of the portfolio to the TA area (managing attrition, hiring, talent retention); people management/career development, employee...