Assistant General Manager

15 hours ago


Mumbai, Maharashtra, India D Tech Management Resource Full time
Job Description

- Ensure quality parameters are maintained at each stage of manufacturing, testing, and inspection
- Review and interpret the technical requirements of customers to align production accordingly
- Handle and resolve technical customer complaints effectively
- Coordinate with TPI (Third Party Inspection), certification agencies, and consumer representatives for inspections and approvals
- Review and address non-conformity reports and ensure appropriate corrective actions
- Approve Quality Assurance Plans (QAP), Inspection and Test Plans (ITP), and final test certificates
- Maintain CAPA (Corrective and Preventive Actions) records for all customer complaints
- Hold overall authorization to release final products for dispatch
- Have the authority to stop production or dispatch in case of deviation from customer specifications
- Assist in implementing and improving quality and other management systems to ensure process standardization
- Participate in internal system audits and ensure timely follow-up and implementation of corrective actions
- Ensure all measuring equipment are calibrated and maintain up-to-date calibration certificates
- Continuously work on implementing and achieving continual improvements in quality systems
- Display quality parameters on the shop floor and ensure awareness among the team
- Coordinate with all relevant departments to ensure smooth cross-functional quality operations

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