Team leader- Insurance

4 weeks ago

Noida India The Policy Exchange Full time

Job Description Location: Noida Experience: 25 Years Employment Type: Full-Time Joining: Immediate Joiners Preferred About the Role We are looking for a dynamic and performance-driven Team Leader (Insurance Domain) who will be responsible for managing a team of insurance executives/agents, driving daily operations, ensuring process compliance, and achieving business targets. The ideal candidate must have hands-on experience in Life/General Insurance processes, team handling, and customer management. Key Responsibilities - Lead, manage, and motivate a team of insurance agents/executives to achieve daily and monthly targets. - Monitor team performance and provide regular coaching, feedback, and training. - Ensure adherence to insurance guidelines, compliance, and company policies. - Maintain MIS reports, performance dashboards, and daily productivity trackers. - Handle escalations and support team members in resolving complex queries. - Drive process improvements to enhance team efficiency and customer satisfaction. - Coordinate with cross-functional departments for smooth operations. - Conduct regular team meetings, performance reviews, and quality checks. - Ensure 100% accuracy in documentation and policy processing. Required Skills & Qualifications - 25 years of experience in the Insurance domain (Life/Health/General Insurance). - Minimum 1 year of experience in team handling or supervisory role. - Strong understanding of insurance processes, policy lifecycle, and customer management. - Excellent communication and interpersonal skills. - Ability to analyze reports, identify gaps, and drive corrective actions. - Good command of MS Office (Excel, PowerPoint, Word). - Strong problem-solving and decision-making skills. - Ability to work under pressure and meet deadlines. Preferred - Candidates who can join immediately or within 15 days. - Experience working in fast-paced, target-driven environments. If interested kindly share your resume at [Confidential Information]

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