(Apply in 3 Minutes) Store Manager for Reliance Digital store

Job Description Job Title: Store Manager Location: Bangalore (Varthur,Bommasandra,Chinthamani) Job Purpose The Store Manager at Reliance Digital is responsible for ensuring the store meets its operational KPIs and sales targets. This includes overseeing the stores P&L, driving profitability, managing team performance, maintaining high operational standards, and ensuring adherence to company policies and procedures. Key Responsibilities - Sales Operations & Profitability: - P&L Management: Effectively manage the stores Profit & Loss (P&L) to ensure profitability and achieve financial targets. Monitor and analyze store performance to identify areas for cost optimization and revenue growth. - Market Intelligence: Stay informed about local market conditions, competitor activities, and emerging retail trends to identify growth opportunities and competitive advantages. - Compliance & Operational Excellence: - Ensure that all operational activities comply with company policies, brand standards, and legal requirements. - Uphold the highest standards of customer service, operational efficiency, and store cleanliness. - Continuously monitor and review store KPIs, ensuring that all staff meet performance goals. Take proactive steps to address any areas of underperformance and implement corrective actions where necessary. - People Development: - Talent Acquisition & Staffing: Lead the recruitment and selection process for store staff, ensuring that manpower is optimized to meet business requirements and support the stores sales plan. - Coaching & Mentoring: Provide hands-on leadership and coaching to the store team to develop their skills, increase productivity, and drive store performance. - Training & Knowledge Sharing: Encourage and facilitate ongoing training programs for staff. Share best practices, operational insights, and product knowledge to enhance team effectiveness and support business goals. - Succession Planning: Develop a talent pipeline for the store, identifying high-potential employees and providing career development opportunities to ensure future leadership needs are met. - Leadership & Team Management: - Team Motivation: Lead and inspire the store team by providing clear direction, setting expectations, and motivating staff to deliver on store targets. Create a positive work environment that encourages collaboration, accountability, and continuous improvement. - Staff Performance: Monitor individual and team performance, providing regular feedback and conducting performance appraisals. Ensure that staff development is aligned with both business objectives and personal career aspirations. Key Performance Indicators - Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy. - Customer Experience: VOC - Participation, score, SQA, complaints, Loyalty cards. - People Management: Talent acquisition, training, and development. - Business Acumen: Profitability, competition analysis. Job Requirements - Education: Graduation/Post Graduation. - Experience: 5 to 10 years in retail management. - Skills: Operational effectiveness, finance management, analysis and problem-solving, results orientation, customer service orientation, people management, communication, teamwork, and collaboration. This role is crucial for driving sales, ensuring operational efficiency, and fostering a customer-centric culture at Reliance Digital High preference will be given to people who have worked in Croma, Girias,Unilet, Adishwar, Pai. Minimum 6 to 10 years experience in Retail or in Electronic stores. Age limit - Less than 40