Store Manager for Reliance Digital store

17 hours ago


Bengaluru, Karnataka, India Reliance Retail Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Job Title: Store ManagerLocation: Bangalore (Varthur,Bommasandra,Chinthamani)Job Purpose:

The Store Manager at Reliance Digital is responsible for ensuring the store meets its operational KPIs and sales targets. This includes overseeing the stores P&L, driving profitability, managing team performance, maintaining high operational standards, and ensuring adherence to company policies and procedures.

Key Responsibilities:

1.Sales Operations & Profitability:

  • P&L Management: Effectively manage the stores Profit & Loss (P&L) to ensure profitability and achieve financial targets. Monitor and analyze store performance to identify areas for cost optimization and revenue growth.
  • Market Intelligence: Stay informed about local market conditions, competitor activities, and emerging retail trends to identify growth opportunities and competitive advantages.

2.Compliance & Operational Excellence:

  • Ensure that all operational activities comply with company policies, brand standards, and legal requirements.
  • Uphold the highest standards of customer service, operational efficiency, and store cleanliness.
  • Continuously monitor and review store KPIs, ensuring that all staff meet performance goals. Take proactive steps to address any areas of underperformance and implement corrective actions where necessary.

3.People Development:

  • Talent Acquisition & Staffing: Lead the recruitment and selection process for store staff, ensuring that manpower is optimized to meet business requirements and support the stores sales plan.
  • Coaching & Mentoring: Provide hands-on leadership and coaching to the store team to develop their skills, increase productivity, and drive store performance.
  • Training & Knowledge Sharing: Encourage and facilitate ongoing training programs for staff. Share best practices, operational insights, and product knowledge to enhance team effectiveness and support business goals.
  • Succession Planning: Develop a talent pipeline for the store, identifying high-potential employees and providing career development opportunities to ensure future leadership needs are met.

4.Leadership & Team Management:

  • Team Motivation: Lead and inspire the store team by providing clear direction, setting expectations, and motivating staff to deliver on store targets. Create a positive work environment that encourages collaboration, accountability, and continuous improvement.
  • Staff Performance: Monitor individual and team performance, providing regular feedback and conducting performance appraisals. Ensure that staff development is aligned with both business objectives and personal career aspirations.
Key Performance Indicators:
  • Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy.
  • Customer Experience: VOC - Participation, score, SQA, complaints, Loyalty cards.
  • People Management: Talent acquisition, training, and development.
  • Business Acumen: Profitability, competition analysis.
Job Requirements:
  • Education: Graduation/Post Graduation.
  • Experience: 5 to 10 years in retail management.
  • Skills: Operational effectiveness, finance management, analysis and problem-solving, results orientation, customer service orientation, people management, communication, teamwork, and collaboration.

This role is crucial for driving sales, ensuring operational efficiency, and fostering a customer-centric culture at Reliance Digital

High preference will be given to people who have worked in Croma, Girias,Unilet, Adishwar, Pai.

Minimum 6 to 10 years experience in Retail or in Electronic stores.

Age limit - Less than 40


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