Lead - Catalog

Job Description Job Description Role : Lead - Catalog Experience : 08 to 10 Years Job Location : Chennai About OJ Commerce: OJ Commerce (OJC), a rapidly expanding and profitable online retailer, is headquartered in Florida, USA, with a fully functional office in Chennai, India. We deliver exceptional value to our customers by harnessing cutting-edge technology, fostering innovation, and establishing strategic brand partnerships to enable a seamless, enjoyable shopping experience featuring high-quality products at unbeatable prices. Our advanced, data-driven system streamlines operations with minimal human intervention. Our extensive product portfolio encompasses over a million SKUs and more than 2,500 brands across eight primary categories. With a robust presence on major platforms such as Amazon, Walmart, Wayfair, Home Depot, and eBay, we directly serve consumers in the United States. As we continue to forge new partner relationships, our flagship website, www.ojcommerce.com, has rapidly emerged as a top- performing e-commerce channel, catering to millions of customers annually. Job Summary: The Catalog Lead is responsible for ensuring that all catalog updates and maintenance are executed accurately, on time, and in alignment with vendor requirements and internal SOPs. This role will oversee the catalog team, enforce process compliance, and drive efficiency through the use of automation and AI tools. The Catalog Lead acts as the bridge between vendor/vendor managers, internal stakeholders, and the catalog team to guarantee seamless product onboarding, updates, and data quality. Responsibilities Team & Process Management - Lead and manage catalog team members to ensure all updates follow established SOPs and vendor guidelines. - Monitor workload distribution and ensure timely catalog updates as per vendor SLAs. - Conduct regular audits of catalog entries to maintain data integrity and compliance. - Provide training, feedback, and guidance to catalog team members on best practices. Automation & Tool Building: - Guide team members to adopt automation and AI tools for catalog enrichment, content creation, and data updates. - Build, test, and implement tools/workflows (Python scripts, APIs, Excel macros, RPA solutions, etc.) to improve catalog efficiency. - Continuously identify opportunities to eliminate repetitive tasks through automation. - Partner with tech/data teams to prioritize catalog tool development and ensuring minimizing redundancy. Vendor & Stakeholder Coordination - Serve as the point of contact for vendors regarding catalog-related queries, ensuring accurate and timely updates. - Coordinate with vendor managers, operations to prioritize catalog requests. - Ensure catalog reflects correct product attributes, pricing, categorization, and content based on vendor data. Reporting & Continuous Improvement - Track catalog KPIs: update accuracy, turnaround time, and SLA adherence. - Develop reporting dashboards to monitor catalog team performance. - Recommend and implement process improvements to increase speed and reduce errors. - Drive adoption of new tools and technologies across the catalog function. Marketplace Expansion & Revenue Growth - Drive catalog listing and expansion across multiple e-commerce channels including Amazon, Walmart, Overstock, Home Depot, and other marketplaces. - Ensure listings are optimized for discoverability, compliance, and conversion on each platform. - Guide and train the catalog team to efficiently manage multi-channel listing processes. - Track performance and generate revenue growth from marketplace channels through catalog optimization and accurate product representation. Qualifications - Bachelor's degree - 8+ years of experience in catalog management, product data operations, or marketplace operations. - Strong understanding of e-commerce catalog processes (Amazon Seller Central, Walmart Seller Center, etc.). - Demonstrated experience with automation (Python, APIs, Excel macros, RPA) and AI tools (ChatGPT, Jasper, Copy.ai, etc.) for content creation. - Proven ability to lead and mentor a team. - Excellent organizational, analytical, and communication skills. Preferred Skills - Experience with Product Information Management (PIM) systems. - Strong knowledge of SEO, taxonomy, and digital merchandising. - Ability to manage vendor expectations and balance multiple priorities. - Background in process automation or workflow optimization. What We Offer - Competitive salary - Medical Benefits/Accident Cover - Flexi Office Working Hours - Fast paced start up