▷ [Apply Now] Process Associate- Trust %26 Safety
2 weeks ago
Job Description Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate/Developer, Customer Service - SME The Subject Matter Expert (SME) is responsible for providing deep product knowledge and guidance to various teams within the organization. The ideal candidate will have extensive experience and expertise in a specific product, allowing them to contribute valuable insights and solutions to complex problems. Responsibilities .Serve as a trusted advisor and resource for the team, offering expert guidance on complex issues and challenges. .Support Tier-1 agents who support customers via Phone, Chat & Email Channels .Develop insightful solutions that meet business objectives. .Stay up-to-date on the latest product announcements, trends, and regulations to ensure the organization remains competitive. .Analyze data, Identify and recommend opportunities for process improvement and optimization. .Mentor and train team members, sharing knowledge and expertise to foster their professional growth. .Collaborate effectively with diverse stakeholders, both internally and externally. .Work independently and as part of a team, managing multiple projects simultaneously. .Contribute to the continuous improvement of the product and its associated processes. Qualifications we seek in you Minimum Qualifications/ Skills .Bachelor%27s degree (Any) .Experience in a product support related role. (Preferably BPO Operations) .Strong analytical and problem-solving skills. .Excellent communication and interpersonal skills. .Proven ability to work independently and as part of a team. .Passion for continuous learning and staying updated on the latest product developments. Preferred Qualifications/ Skills .Experience in supporting Tech/ Semi Tech processes (preferred) .Travel/Relocation may be required. .Must be able to work effectively under pressure and manage multiple projects simultaneously Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
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Process Associate- Trust %26 Safety
2 weeks ago
Hyderabad, India Genpact Full timeJob Description Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow...
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Process Associate- Trust
3 weeks ago
Hyderabad, Telangana, India GENPACT Full timeReady to shape the future of work At Genpact we don t just adapt to change we drive it AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at...
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Process Associate- Trust
2 weeks ago
Hyderabad, Telangana, India GENPACT Full timeGenpact NYSE G is a global professional services and solutions firm delivering outcomes that shape the future Our 125 000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and...
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Process Associate
4 days ago
Hyderabad, Telangana, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...
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Management Trainee- Trust %26 Safety
2 weeks ago
Hyderabad, India Genpact Full timeJob Description Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for...
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Vice President
3 weeks ago
Hyderabad, India Genpact Full timeInviting applications for the role of Vice President - Trust and Safety We are seeking a highly motivated and innovative Research and Development and marketing Executive to lead our efforts in addressing the evolving challenges of trust and safety. This role is pivotal in marketing and branding our novel solutions and ensuring our collaboration. The ideal...
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Vice President
3 weeks ago
Hyderabad, India Genpact Full timeInviting applications for the role of Vice President - Trust and Safety We are seeking a highly motivated and innovative Research and Development and marketing Executive to lead our efforts in addressing the evolving challenges of trust and safety. This role is pivotal in marketing and branding our novel solutions and ensuring our collaboration. The ideal...
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Vice President
2 weeks ago
Hyderabad, India Whatjobs IN C2 Full timeInviting applications for the role of Vice President - Trust and Safety We are seeking a highly motivated and innovative Research and Development and marketing Executive to lead our efforts in addressing the evolving challenges of trust and safety. This role is pivotal in marketing and branding our novel solutions and ensuring our collaboration. The ideal...
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Vice President
3 weeks ago
Hyderabad, India Genpact Full timeInviting applications for the role of Vice President - Trust and Safety We are seeking a highly motivated and innovative Research and Development and marketing Executive to lead our efforts in addressing the evolving challenges of trust and safety. This role is pivotal in marketing and branding our novel solutions and ensuring our collaboration. The ideal...
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Vice President
3 weeks ago
Hyderabad, India Genpact Full timeInviting applications for the role of Vice President - Trust and Safety We are seeking a highly motivated and innovative Research and Development and marketing Executive to lead our efforts in addressing the evolving challenges of trust and safety. This role is pivotal in marketing and branding our novel solutions and ensuring our collaboration. The ideal...
