Customer Care Executive

4 days ago


Greater Noida UP IN Furneaser Full time

Contact- 9990261508 Furneaser is a dynamic and innovative furniture manufacturing company dedicated to providing exceptional products to our valued customers We priorities customer satisfaction and are committed to delivering an outstanding customer experience As we continue to grow we are seeking a highly motivated and customer-centric individual to join our team as a Customer Care Executive Job Responsibilities Respond to customer inquiries and provide information about our products services Assist customers in placing orders tracking shipments and processing returns or exchanges Resolve customer complaints or concerns in a professional and timely manner Build and maintain positive relationships with customers to enhance their overall experience Collaborate with other departments to address customer needs and improve service efficiency Keep accurate records of customer interactions and transactions Stay informed about product updates promotions and company policies to provide accurate information to customers Identify and report emerging customer issues to the appropriate teams for resolution Qualifications Good communication skills both verbal and written Strong problem-solving abilities and a customer-focused mindset Ability to work in a fast-paced environment and handle multiple tasks simultaneously Previous experience in customer service or a related field is a plus Proficiency in using customer service software and computer systems High school diploma or equivalent college degree preferred Job Types Permanent Fresher Pay 12 000 00 - 25 000 00 per month Language Hindi Preferred English Required Work Location In person



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