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Engineer- Field Service

4 weeks ago

Pune, Maharashtra, India Hillenbrand Full time

Position Summary The role will be responsible for providing end-to-end support to customers from the installations of machines to breakdown and spares support and also responsible for the aftermarket sales revenue for the territory Work Youll Do To Provide End-to-end support to customers from Installation of Machines to breakdown calls machine problems Spare Support Training for Machine Operating Processing Problems etc Coordinate pre-installation requirements with customers Developing Implementation of the Corrective Preventive actions for any Machine further ensuring the Global Action of All Machines Responsible for troubleshooting and providing solutions to overcome the problem Responsible for installation and servicing of all machines in the region Providing support to customers for Mould Trials Inhouse on-site for Machine Shipment Responsible for Assembly of Machines Machines operations at Customer Site Provide training to customers for the Machine Operating Trouble Shooting of Machine Issue Submitting the Field return part to the factory for analysis as well as to recover the cost of warranty of the part Releasing flash for parts failure Ensure customer training and customer care visit Generation of Spare Parts Business Developing the Spare Parts recommendation Preparing Submission of Service Report for each machine Maintaining Software Backup Hydraulics Circuits Bill of Material on Service Portal Team This role shall be part of the service Pune Region and will be based at Pune Basic Qualifications Completed full-time Diploma in Mechanical Electronics Plastics MechatronicsExperience required 4 to 6 years of machine maintenance or machine testing Who we are Milacron is a global leader in the manufacture distribution and service of highly engineered and customized systems within the 27 billion plastic technology and processing industry We are the only global company with a full-line product portfolio that includes hot runner systems injection molding extrusion equipment We maintain strong market positions across these products as well as leading positions in process control systems mold bases and components maintenance repair and operating MRO supplies for plastic processing equipment Our strategy is to deliver highly customized equipment components and service to our customers throughout the lifecycle of their plastic processing technology systems Milacron is an Operating Company of Hillenbrand Hillenbrand NYSE HI is a global industrial company that provides highly-engineered mission-critical processing equipment and solutions to customers in over 100 countries around the world Our portfolio is composed of leading industrial brands that serve large attractive end markets including durable plastics food and recycling Guided by our Purpose xe2x80x94 Shape What Matters For Tomorrowxe2x84xa2 xe2x80x94 we pursue excellence collaboration and innovation to consistently shape solutions that best serve our associates customers communities and other stakeholders To learn more visit www Hillenbrand com EEO The policy of Hillenbrand Inc is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual s age race color sex religion national origin disability sexual orientation gender identity expression or veteran status Additionally Hillenbrand Inc and our operating companies are committed to being an Equal Employment Opportunity EEO Employer and offers opportunities to all job seekers including individuals with disabilities If you need a reasonable accommodation to assist with your job search or application for employment email us at recruitingaccommodations hillenbrand com In your email please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying At Hillenbrand everyone is welcome to apply and Shape What Matters for Tomorrow