Senior Manager

2 weeks ago

Hyderabad, India Zenoti Full time

Job Description Job Title: Senior Manager IT Job Summary: We are seeking a seasoned IT leader to drive excellence across system administration, network and security operations, and infrastructure reliability. This role demands hands-on expertise, strategic oversight, and a passion for automation and continuous improvement. Responsibilities: - Systems Administration Automation Spearhead the deployment, configuration, and maintenance of servers across cloud platforms with diverse operating systems. - Provide expert-level support for endpoint operating systems and hardware troubleshooting. - Manage Entera systems and oversee strategic deployment of Group Policies. - Drive automation initiatives using scripting and AI technologies to enhance operational efficiency. - Ensure system resilience through robust high availability and disaster recovery strategies. - Administer Microsoft 365 services and oversee enterprise software licensing compliance. - Lead patch management, software distribution, and driver updates across endpoints. - Network Architecture Security OperationsArchitect and execute network solutions including Wi-Fi optimization and authentication troubleshooting. - Design and manage firewall infrastructures, VPN configurations, and secure office wireless networks. - Resolve compliance issues, eliminate policy conflicts, and enforce best practices across environments. - Implement and maintain advanced security solutions - Infrastructure Reliability MonitoringDevelop and maintain proactive monitoring and alerting systems to ensure infrastructure health. - Perform root cause analysis and implement corrective and preventive actions. - Optimize infrastructure performance, scalability, and reliability. - Collaborate with cross-functional teams to ensure seamless deployment and operational continuity. - Configure alerts and correlate logs using SIEM tools; conduct regular compliance reviews. Be compliant with Organization compliance policies. - Documentation Knowledge Management Create and maintain detailed documentation for systems, processes, and project implementations. - Develop clear, user-friendly instructions and visual aids to support troubleshooting and onboarding. - Maintain and update operational playbooks to reflect current practices and standards. Requirements: - Bachelor s degree in a relevant field or equivalent professional experience. - Minimum 15 years of experience in IT systems and network administration. - Deep expertise in Entra, Azure, and Microsoft 365. - Hands-on experience with networking and firewall technologies. - Strong troubleshooting, communication, and team collaboration skills. - Proven ability to lead technical projects and deliver high-quality outcomes. - Excellent verbal and written communication skills, with the ability to translate technical concepts for non-technical stakeholders. - Ability to thrive in a dynamic, fast-paced environment managing multiple priorities. Certifications (Preferred) : - Microsoft Certified:MS-100,MS-500,AZ-500 - Cisco Certified Network Associate (CCNA). - MicrosoftSC-100,MD-100.

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