Senior Manager- Quality Assurance

5 days ago

Bangalore Karnataka, India Crescendo Global Full time

Quality Head - Process Transformation Lean Six Sigma US Healthcare Insurance - 15 Years - Bangalore - Manager Sr Manager Summary We are seeking an experienced Quality Head to lead and implement strategic Quality Assurance initiatives for a global insurance and healthcare services provider This role will focus on building a culture of quality process improvement and operational transformation using Lean Six Sigma and data-driven methodologies while managing a large and diverse team Location Bangalore Your Future Employer A globally renowned insurance and healthcare services company with a strong presence across India With over 12 000 employees this employer promotes a culture of innovation operational excellence and employee development A trusted industry leader in process transformation and quality excellence Responsibilities Build a strong culture of Quality define QA strategies and ensure adherence to global quality standards Identify high-impact areas for improvement and provide strategic direction and thought leadership Drive Quality DNA through training certification and productivity-enhancing initiatives Analyze operational data to present key trends and metrics in executive dashboards Enable structured problem-solving and data-driven decision-making across programs Deploy effective process implementation mechanisms and benchmark periodically Utilize analytics to identify inefficiencies and prioritize risk-mitigation projects Track daily weekly operational anomalies and offer actionable insights to leadership Assess initiative effectiveness and provide improvement recommendations All other duties as assigned Requirements Graduate in any discipline Postgraduate preferred Lean Certified and Six Sigma Black Belt required Master Black Belt preferred 15 years of total experience minimum 6-8 years in US Healthcare Insurance F A or Casualty Liability Hands-on experience managing 80-100 member teams Exposure to process documentation stakeholder engagement and transformation programs What is in it for you Lead strategic quality transformation across global teams Work in a high-visibility leadership role with C-level stakeholders Drive innovation using the latest in automation AI ML and data analytics Be part of a world-class organization fostering a culture of excellence Competitive compensation and fast-track career path Reach Us If you think this role aligns with your career aspirations please send your updated CV to princy chauhan crescendogroup in for a confidential discussion Disclaimer Note Crescendo Global specializes in senior to C-level niche hiring We empower candidates with meaningful career journeys We never ask for money or system upgrades Verify jobs only at Note Due to high application volumes if you do not hear from us within a week please consider your application not shortlisted We appreciate your understanding Profile Keywords Crescendo Global Quality Transformation Jobs Six Sigma Black Belt Jobs Healthcare Quality Head Insurance QA Jobs Process Improvement Leader F A Operations Operational Excellence Jobs Quality Analytics Lean Six Sigma Process Transformation Leadership Roles Quality Culture AI ML Quality Automation 1

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