Senior Quality and Assurance Manager
4 days ago
Key Responsibilities: Design, implement, and monitor quality standards aligned with program goals and client expectations for career transition services Establish and execute assurance management schedules to inspect, evaluate, and continuously improve delivery quality Drive process maturity by assessing current workflows and instituting elevated benchmarks for operational excellence Lead internal and client-facing QA calibration sessions, ensuring alignment on quality parameters and followthrough on action items Collaborate with Talent Management and HR teams to integrate QA insights into learning, performance, and career development frameworks Track and analyze performance trends; identify skill gaps and support the creation of targeted development plans and upskilling initiatives Monitor and validate knowledge transfer processes; ensure readiness of teams through structured training and certification approaches Support process-level issue resolution and risk mitigation in partnership with stakeholders, ensuring compliance and service continuity Provide inputs for succession planning and talent mobility by evaluating employee capability and readiness through quality metrics Diagnose root causes of performance issues and design corrective action plans, including coaching and training interventions Monitor, coach, and provide structured feedback to team members to build a culture of continuous improvement Maintain and publish KPI dashboards and MIS reports for internal leadership and client partners Provide recommendations for business improvement initiatives based on quality data, customer feedback, and delivery outcomes Develop and implement mitigation plans for client escalations, ensuring effective resolution and process safeguards Contribute to embedding quality benchmarks into goal setting, performance reviews, and broader talent operations strategy Key Competencies: Organizational Ownership and Values Alignment Achievement Orientation and Results Focus Stakeholder Engagement and Relationship Management Talent Development Orientation Data-Driven Decision Making Key Qualifications: Minimum 6 years of experience in International BPO/Offshore Quality Management or Team Leadership roles Proven expertise in setting up and managing quality assurance functions in client-facing or captive backoffice environments ISO Process Mapping knowledge and certification experience Six Sigma Certification Black BeltExperience working in partnership with Talent Management or HR teams on development, training, or performance initiatives is preferred
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Quality assurance manager
2 weeks ago
Bangalore, India Zyoin Group Full timeThe Quality Manager leads, mentors, and manages the Quality Assurance team to maximise efficiency and provide the highest quality standards for our products and services. This role involves developing and implementing quality assurance strategies, overseeing testing processes, and collaborating with cross-functional teams to drive continuous improvement. ...
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Quality assurance manager
6 days ago
Bangalore, India Zyoin Group Full timeThe Quality Manager leads, mentors, and manages the Quality Assurance team to maximise efficiency and provide the highest quality standards for our products and services. This role involves developing and implementing quality assurance strategies, overseeing testing processes, and collaborating with cross-functional teams to drive continuous improvement. ...
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Quality Assurance Lead
1 week ago
Bangalore, India TechConnexions - Startup Hiring Specialists Full timeLead – Quality Assurance(Cloud & Automation | Observability Platform) Experience: 5+ years of proven experience showing increasing responsibility with both hands-on Quality Assurance and leadership/ownership roles in Enterprise (B2B) software We’re a leading technology firm delivering innovative software solutions in the Observability space,...
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Senior quality assurance engineer
3 weeks ago
Bangalore, India LTIMindtree Full timeSenior QA Automation Engineer – Role Overview A Senior QA Automation Engineer plays a critical role in ensuring the quality and reliability of software products through advanced automation practices. This role involves designing and implementing scalable test automation frameworks, writing efficient test scripts, and integrating testing into the...
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Senior Quality and Assurance Manager
3 days ago
bangalore, India Right Management Full timeKey Responsibilities: Design, implement, and monitor quality standards aligned with program goals and client expectations for career transition services Establish and execute assurance management schedules to inspect, evaluate, and continuously improve delivery quality Drive process maturity by assessing current workflows and instituting elevated benchmarks...
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Senior quality assurance automation engineer
4 weeks ago
Bangalore, India TalentBridge Full timeSENIOR QA AUTOMATION ENGINEER Bengaluru, Karnataka ( HYBRID ) Its contract to hire role ( initially it will start as a contract, later it will move to full time permanent ) MUST HAVE At least 8 years of experience in Software Quality Assurance and at least 3 years of experience in Test Automation Strong experience in developing and maintaining automated...
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Senior Quality Assurance Engineer
1 week ago
Bangalore, India SmartQ Full timeAbout SmartQ We are a leading B2B Food-Tech company built on 4 pillars-great people, great food, great experience, and greater good. We have grown from strength to strength with a blend of exuberant youth and exceptional experience. Bengaluru, being our headquarters, is known as the innovation hub and we have grown up to be the global leader in the...
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Senior quality assurance engineer
7 days ago
Bangalore, India SmartQ Full timeAbout Smart Q We are a leading B2 B Food-Tech company built on 4 pillars-great people, great food, great experience, and greater good. We have grown from strength to strength with a blend of exuberant youth and exceptional experience. Bengaluru, being our headquarters, is known as the innovation hub and we have grown up to be the global leader in the...
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Senior quality assurance engineer
6 days ago
Bangalore, India SmartQ Full timeAbout Smart Q We are a leading B2 B Food-Tech company built on 4 pillars-great people, great food, great experience, and greater good. We have grown from strength to strength with a blend of exuberant youth and exceptional experience. Bengaluru, being our headquarters, is known as the innovation hub and we have grown up to be the global leader in the...
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SOFTWARE QUALITY ASSURANCE HEAD
4 days ago
bangalore, India Zeno Full timeZeno is seeking a Head of Software Quality Assurance (SQA) to define and lead the company’s quality assurance function across software platforms, including cloud backend, mobile applications, and embedded systems. Location: Bengaluru – Work from Office (5 days a week) Start Date: ImmediateAbout ZenoAn unprecedented energy transition has begun. To meet...
