Associate Iii
1 day ago
About the Role We are seeking a skilled Monitoring Observability Engineer with hands-on experience in enterprise-grade monitoring and observability platforms such as LogicMonitor BigPanda AppDynamics and other performance monitoring tools This role plays a key part in ensuring system reliability performance and proactive incident management across our infrastructure and applications The ideal candidate will contribute to the design implementation and continuous improvement of our monitoring ecosystem Key Responsibilities Manage and support monitoring ing and observability platforms for infrastructure and applications Configure and maintain integrations with tools like LogicMonitor AppDynamics BigPanda and others to ensure full-stack visibility Collaborate with DevOps application and infrastructure teams to define monitoring KPIs SLAs and thresholds Onboard new services and systems into the monitoring ecosystem ensuring complete observability from day one Implement intelligent ing event correlation and noise reduction strategies to improve incident response Automate monitoring configurations s and dashboards using scripting Python PowerShell and REST APIs Perform root cause analysis and contribute to performance tuning efforts using telemetry and trend data Create and maintain operational dashboards reports and health checks to support proactive IT operations Ensure all monitoring tools are secure up to date and optimized for performance Document monitoring configurations and processes provide knowledge-sharing to other teams Qualifications Bachelor s degree in Computer Science Information Systems or a related field 3-5 years of experience in IT operations systems monitoring or infrastructure observability Hands-on experience with at least two monitoring tools such as LogicMonitor AppDynamics BigPanda Dynatrace Splunk Datadog etc Solid understanding of infrastructure APM synthetic log and event monitoring concepts Experience with event correlation and noise reduction strategies Familiarity with ITIL processes especially related to incident and problem management Strong scripting and automation skills using Python PowerShell or REST APIs Experience with cloud environments AWS Azure GCP and related monitoring integrations is a plus Strong analytical problem-solving and communication skills Preferred Certifications LogicMonitor Certified Professional AppDynamics Certified Performance Analyst BigPanda Practitioner Certification ITIL Foundation Certification AWS Azure Cloud Practitioner or Associate-level Certification Skills Network Monitoring Security Monitoring Itsm About Company UST is a global digital transformation solutions provider For more than 20 years UST has worked side by side with the world s best companies to make a real impact through transformation Powered by technology inspired by people and led by purpose UST partners with their clients from design to operation With deep domain expertise and a future-proof philosophy UST embeds innovation and agility into their clients organizations With over 30 000 employees in 30 countries UST builds for boundless impact touching billions of lives in the process
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Associate Iii
5 days ago
Thiruvananthapuram, Kerala, India UST Global Full time3 - 5 Years- 15 Openings- Trivandrum**Role description**: Role Proficiency: A Voice Associate Able to independently take customer support calls effectively and efficiently ;follow the SOPs to complete the process and endeavour to resolve the issue handle some escalated issues or escalate to a more knowledgeable person to resolve in alignment with SLAs and...
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Associate Iii
7 days ago
Thiruvananthapuram, Kerala - Kochi, Kerala, India UST Full timeJob Title Business Analyst Associate III - Business Analysis Hiring Locations Chennai Trivandrum Kochi Experience Range 4-7 years Role Description We are looking for a highly motivated and detail-oriented Business Analyst to join our team The ideal candidate will support project delivery through effective requirements gathering stakeholder engagement and...
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Associate Iii
7 days ago
Thiruvananthapuram, Kerala, India UST Global Full time3 - 5 Years - 1 Opening - Trivandrum **Role description**: Role Proficiency: Manage business proposals end-to-end working closely with Client Partners Delivery Leaders Services and other sales support team members for small sized deals and for which existing solutions that can be replicated might exist with close supervision from Managers Outcomes: -...
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Associate Iii
2 weeks ago
Thiruvananthapuram, Kerala, India UST Full timeRole Proficiency Resolve L1 Incident and service requests within agreed SLA Outcomes 1 Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2 Update SOP with updated troubleshooting instructions and process changes3 Mentor new team members in understanding...
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Associate Iii
5 days ago
Kochi, Kerala, India Hubbell Incorporated Full time**Date**:Mar 6, 2025 **Location**: Cochin, KL, IN, 682042 **Company**:Hubbell Incorporated **Brand Overview**: - Hubbell Incorporated was founded in 1888 and has grown into an international manufacturer of quality electrical, lighting and power solutions with more than 75 brands used and recognized around the world. Our founder, Harvey Hubbell, developed...
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Associate Iii
4 weeks ago
Thiruvananthapuram, Kerala, India UST Full timeRole Proficiency This role requires proficiency in data pipeline development including coding and testing data pipelines for ingesting wrangling transforming and joining data from various sources Must be adept at using ETL tools such as Informatica Glue Databricks and DataProc with coding skills in Python PySpark and SQL Works independently and demonstrates...
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Associate Iii
2 weeks ago
Thiruvananthapuram, Kerala, India UST Global Full time3 - 5 Years - 2 Openings - Trivandrum **Role description**: **Job Title: Technical Business Analyst**: **Position Summary**: **Key Responsibilities**: - Collaborate with business stakeholders to gather, analyze, and document requirements aligned with business goals. - Develop comprehensive artifacts such as **user stories**, **functional requirement...
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Developer Iii
3 weeks ago
Thiruvananthapuram, Kerala, India UST Full timeJob Title Salesforce Sales Cloud Developer Experience Range 5 to 6 Years Total IT Experience Minimum 3-4 Years in Salesforce Development Hiring Location UST Locations - Bangalore Pune Trivandrum Kochi Hyderabad Chennai Noida Gurgaon Kolkata Job Summary We are seeking a Salesforce Sales Cloud Developer with hands-on expertise in Apex Lightning Web Components...
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Associate III
1 week ago
Thiruvananthapuram, Kerala, India Excellent Opportunity Placements Full timeCollaborate with business stakeholders to gather, analyze, and document requirements aligned with business goals.Develop comprehensive artifacts such as user stories, functional requirement documents (FRDs), and acceptance criteria. Required Candidate profileSeeking an experienced Technical Business Analyst with strong proficiency in SQL & BigQuery to join...
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Tester Iii
4 weeks ago
Thiruvananthapuram, Kerala, India UST Full timeWe are seeking an experienced IT Validation Consultant to lead and support the validation of Watson Laboratory Information Management System LIMS used in bioanalytical and clinical research The ideal candidate will have hands-on experience with Watson LIMS in a regulated GxP environment ensuring systems are compliant with FDA EMA MHRA and other applicable...
