Associate Iii
3 weeks ago
About the Role We are seeking a skilled Monitoring Observability Engineer with hands-on experience in enterprise-grade monitoring and observability platforms such as LogicMonitor BigPanda AppDynamics and other performance monitoring tools This role plays a key part in ensuring system reliability performance and proactive incident management across our infrastructure and applications The ideal candidate will contribute to the design implementation and continuous improvement of our monitoring ecosystem Key Responsibilities Manage and support monitoring ing and observability platforms for infrastructure and applications Configure and maintain integrations with tools like LogicMonitor AppDynamics BigPanda and others to ensure full-stack visibility Collaborate with DevOps application and infrastructure teams to define monitoring KPIs SLAs and thresholds Onboard new services and systems into the monitoring ecosystem ensuring complete observability from day one Implement intelligent ing event correlation and noise reduction strategies to improve incident response Automate monitoring configurations s and dashboards using scripting Python PowerShell and REST APIs Perform root cause analysis and contribute to performance tuning efforts using telemetry and trend data Create and maintain operational dashboards reports and health checks to support proactive IT operations Ensure all monitoring tools are secure up to date and optimized for performance Document monitoring configurations and processes provide knowledge-sharing to other teams Qualifications Bachelor s degree in Computer Science Information Systems or a related field 3-5 years of experience in IT operations systems monitoring or infrastructure observability Hands-on experience with at least two monitoring tools such as LogicMonitor AppDynamics BigPanda Dynatrace Splunk Datadog etc Solid understanding of infrastructure APM synthetic log and event monitoring concepts Experience with event correlation and noise reduction strategies Familiarity with ITIL processes especially related to incident and problem management Strong scripting and automation skills using Python PowerShell or REST APIs Experience with cloud environments AWS Azure GCP and related monitoring integrations is a plus Strong analytical problem-solving and communication skills Preferred Certifications LogicMonitor Certified Professional AppDynamics Certified Performance Analyst BigPanda Practitioner Certification ITIL Foundation Certification AWS Azure Cloud Practitioner or Associate-level Certification Skills Network Monitoring Security Monitoring Itsm About Company UST is a global digital transformation solutions provider For more than 20 years UST has worked side by side with the world s best companies to make a real impact through transformation Powered by technology inspired by people and led by purpose UST partners with their clients from design to operation With deep domain expertise and a future-proof philosophy UST embeds innovation and agility into their clients organizations With over 30 000 employees in 30 countries UST builds for boundless impact touching billions of lives in the process
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Associate Iii
3 weeks ago
Thiruvananthapuram, Kerala, India UST Full timeJob Summary We are seeking a highly skilled and experienced AWS Cloud Administrator to join our growing team The ideal candidate should have a strong understanding of AWS services networking concepts security best practices and a proven ability to manage and maintain cloud infrastructure This role will be responsible for the day-to-day administration...
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Associate Data Architect I
3 weeks ago
Thiruvananthapuram, Kerala, India UST Full timeRole Proficiency Leverage expertise in a technology area e g Infromatica Transformation Terradata data warehouse Hadoop Analytics Responsible for Architecture for a small mid-size projects Outcomes Implement either data extract and transformation a data warehouse ETL Data Extracts Data Load Logic Mapping Work Flows stored procedures data warehouse...
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Associate Iii
4 weeks ago
Thiruvananthapuram, Kerala - Kochi, Kerala, India UST Full timeJob Title Business Analyst Associate III - Business Analysis Hiring Locations Chennai Trivandrum Kochi Experience Range 4-7 years Role Description We are looking for a highly motivated and detail-oriented Business Analyst to join our team The ideal candidate will support project delivery through effective requirements gathering stakeholder...
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Associate Iii
2 days ago
Thiruvananthapuram, Kerala, India UST Global Full time3 - 5 Years- 2 Openings- Trivandrum**Role description**: Role Proficiency: A Voice Associate Able to independently take customer support calls effectively and efficiently ;follow the SOPs to complete the process and endeavour to resolve the issue handle some escalated issues or escalate to a more knowledgeable person to resolve in alignment with SLAs and...
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Associate Iii
19 hours ago
Thiruvananthapuram, Kerala, India UST Global Full time3 - 5 Years - 1 Opening - Trivandrum **Role description**: Role Proficiency: A Voice Associate Able to independently take customer support calls effectively and efficiently ;follow the SOPs to complete the process and endeavour to resolve the issue handle some escalated issues or escalate to a more knowledgeable person to resolve in alignment with SLAs and...
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Associate Iii
3 weeks ago
Thiruvananthapuram, Kerala - Kochi, Kerala, India UST Full timeRole Proficiency A Voice Associate Able to independently take customer support calls effectively and efficiently follow the SOPs to complete the process and endeavour to resolve the issue handle some escalated issues or escalate to a more knowledgeable person to resolve in alignment with SLAs and assists Lead I - BPM rnA Data Associate should...
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Associate Iii
18 hours ago
Thiruvananthapuram, India UST Full timeRole Proficiency: Outcomes: - Identify the problem patterns and suggest better resolution techniques - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Assist Lead 1 - Production Support on troubleshooting and Issue resolution; begin demonstrating Lead 1 capabilities in making critical decisions -...
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Associate Iii
2 days ago
Thiruvananthapuram, Kerala, India UST Global Full time3 - 5 Years - 1 Opening - Trivandrum **Role description**: Role Proficiency: Outcomes: - Identify the problem patterns and suggest better resolution techniques - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Assist Lead 1 - Production Support on troubleshooting and Issue resolution; begin...
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Associate Data Architect I
3 days ago
Thiruvananthapuram, India UST Full timeRole Proficiency: Leverage expertise in a technology area (e.g. Infromatica Transformation Terradata data warehouse Hadoop Analytics) Responsible for Architecture for a small/mid-size projects. Outcomes: - Implement either data extract and transformation a data warehouse (ETL Data Extracts Data Load Logic Mapping Work Flows stored procedures data...
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Associate Iii
18 hours ago
Thiruvananthapuram, India UST Full timeRole Proficiency: Outcomes: - Interacting with internal customers for gathering requirement for procuring. - Interacting with external vendors / suppliers for getting quotes for finalising the vendor. - Negotiations with all vendors for getting best deal for the organization. - Purchase committee / information process completion based on value of...
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Associate Iii
7 days ago
Thiruvananthapuram, India UST Full timeRole Proficiency: Independently interprets data and analyses results using statistical techniques Outcomes: - Independently Mine and acquire data from primary and secondary sources and reorganize the data in a format that can be easily read by either a machine or a person; generating insights and helping clients make better decisions. - Develop reports and...
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Associate Iii
2 days ago
Thiruvananthapuram, India UST Full timeRole Proficiency: Experience in audit preparation with the ability to review information in ERP; skill in preparing schedules for review is a must. Perform accounting duties within a defined scope under moderate supervision. Implement various Finance initiatives and actions per given guidelines. Part of a team and an individual contributor to a...
