Tcms Field Support Engineer

Hello Visionary We empower our people to stay resilient and relevant in a constantly changing world We re looking for people who are always searching for creative ways to grow and learn People who want to make a real impact now and in the future Does that sound like you Then it seems like you d make an outstanding addition to our vibrant team Siemens Mobility is an independent run company of Siemens AG Its core business includes rail vehicles rail automation and electrification solutions turnkey systems intelligent road traffic technology and related services In Mobility we help our customers meet the need for hard-working mobility solutions We re making the lives of people who travel easier and more enjoyable while constantly developing new intelligent mobility solutions We are looking for TCMS Warranty Maintenance Engineer You ll make a difference by As a TCMS Warranty Maintenance Engineer you will be responsible for providing expert support in vehicle warranty handling troubleshooting and maintenance of Train Control and Management Systems TCMS Your role will focus on ensuring system reliability resolving field issues and supporting customers throughout the product lifecycle Leading warranty support activities for TCMS systems on locomotives trains Diagnosing and troubleshooting TCMS and Traction control -related issues during operation and maintenance Analyzing vehicle logs diagnostic data and field feedback to identify root causes of failures Coordinating corrective and preventive actions with design software and service teams Supporting maintenance teams with technical expertise documentation and fault rectification guidelines Conducting system tests validation of fixes and ensuring timely resolution of customer issues Preparing and maintaining reports for warranty claims issue resolution and reliability improvements Assisting in upgrades retrofits and software updates during service phase Conducting training sessions for service staff and customer personnel on troubleshooting and maintenance practices Acting as a problem solver and technical interface between customer service team and engineering teams Desired Skills Bachelor s or Master s degree in Electrical Electronics or Computer Science with 3-5 years of relevant rolling stock experience Strong domain knowledge of locomotive train TCMS warranty handling and troubleshooting Experience in analysing diagnostic data fault logs and implementing corrective actions Familiarity with communication protocols such as TRDP MVB WTB Ethernet Knowledge of EN IEC standards e g IEC 50128 IEC 61375 is an advantage Good understanding of maintenance practices customer support processes and documentation Excellent problem-solving communication and presentation skills Strong teamwork ability and willingness to support field service teams Good communication and presentation skills complete your profile Join us and be yourself We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society Come bring your authentic self and create a better tomorrow with us Make your mark in our exciting world at Siemens This role is based in Pune Bangalore You might be required to visit other locations within India and outside In return you ll get the chance to work with teams impacting - and the shape of things to come We re Siemens A collection of over 379 000 minds building the future one day at a time in over 200 countries We re dedicated to equality and we encourage applications that reflect the diversity of the communities we work in All employment decisions at Siemens are based on qualifications merit and business need Bring your curiosity and creativity and help us shape tomorrow Find out more about mobility at https new siemens com global en products mobility html and about Siemens careers at www siemens com careers