Production Management, Issues Management – Technology Support Ii

3 days ago

Mumbai, Maharashtra, India JPMorgan Chase Full time

Job Category Technology Support Join a dynamic team shaping the tech backbone of our operations where your expertise fuels seamless system functionality and innovation As a Technology Support II team member in Commercial Investment Bank Payments Technology team you will play a vital role in ensuring the operational stability availability and performance of our production application flows Your efforts in troubleshooting maintaining identifying escalating and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement Job responsibilities Ensure timely and accurate resolution of Issues Management cases This requires you to conduct research identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved Effectively communicate analysis of issues to internal and external stakeholders as directed Builds and maintains strong relationships with Relationship Managers Client Service Account Managements and Technology teams to identify process improvement opportunities Ensures cases are resolved within established timelines for completion Required qualifications capabilities and skills 2 years of experience or equivalent expertise troubleshooting resolving and maintaining information technology services Should have experience in a Customer or Client Facing related role Experience with AWS Snowflake AWS Splunk Oracle Database and SQL query experience writing and modifying complex queries Excellent communication skills organizational skills and time management skills Excellent technical skills and business acumen related to data management and payments processing Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library ITIL framework Preferred qualifications capabilities and skills Knowledge of one or more general purpose programming languages or automation scripting Experience with help desk ticketing systems Ability to influence and lead technical conversations with other resolver groups as directed Exposure to observability and monitoring tools and techniques Experience in Large Language Models LLM and Agentic AI

  • Production Management, Issues Management – Technology Support II

    2 weeks ago

    Mumbai, Maharashtra, India Chase- Candidate Experience page Full time US$ 90,000 - US$ 1,20,000 per year

    Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.As a Technology Support II team member in Commercial & Investment Bank Payments Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application...

  • Production Management, Issues Management – Technology Support II

    3 days ago

    Mumbai, Maharashtra, India JPMorganChase Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    JOB DESCRIPTIONJoin a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.As a Technology Support II team member in Commercial & Investment Bank Payments Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our...

  • Technology Support Ii

    23 minutes ago

    Mumbai, Maharashtra, India JPMorgan Chase Full time

    Join a dynamic team shaping the tech backbone of our operations where your expertise fuels seamless system functionality and innovation As a Technology Support II team member in Corporate Investment Banking Securities Services Technology you will play a vital role in ensuring the operational stability availability and performance of our production...

  • Senior Manager Digital and Product Manager

    6 days ago

    Mumbai, Maharashtra, India SS Eduks Management Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Role & responsibilitiesLead design, development, and implementation of digital tools and solutions for the engineering department. Act as the first line of resolution for all digital and software issues.Manage, mentor, and train a team of developers, ensuring productivity and high-quality delivery. Define and execute the product vision, roadmap, and adoption...

  • Production Support

    6 days ago

    Navi Mumbai, Maharashtra, India Manek Consulting Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    2+ years of hands on experience in production support, Server support, troubleshooting issues with deployment, middleware, Unix, Linux and other production related issues. Must have hands on technical knowledge of IIS, (mandatory), Apache/ weblogic . Required Candidate profileMust have excellent communication skills. Must be eager to learn new technologies...

  • Technical Product Manager

    1 week ago

    Mumbai, Maharashtra, India Retail Scan Management Services Pvt. Ltd. Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Company DescriptionRetail Scan is India's first fully customized in-store solutions company dedicated to enabling manufacturers of consumer packaged goods to gain insights into store-related issues affecting product execution and sales. With a presence in the top 35 towns and cities of India, Retail Scan covers more than 50,000 stores monthly across...

  • Manager - Purchase

    1 week ago

    Mumbai, Maharashtra, India Team Management Services Full time

    Currently we have an urgent job opening for the position of Sourcing Purchase Manager with one of our clients at Navi Mumbai location Company Profile Our client is a diversified global manufacturer with annual revenue exceeding 7 billion They deliver innovative equipment and components specialty systems and support services through four major operating...

  • Manager Data and Technology

    4 days ago

    Navi Mumbai, Maharashtra, India Strategic Alliance Management Services (SAMS) Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    1. POSITION VACANT: Manager Data and Technology, CSR Foundation, Mumbai2. ORGANIZATIONAL BACKGROUND:Our client is a leading Indian CSR organization driving inclusive development through impactful programs in health, education, rural upliftment, and more, in collaboration with public, private, and community partners.3. JOB DESCRIPTION/ RESPONSIBILITIES:Early...

  • Manager/ Assistant Manager

    15 hours ago

    Mumbai, Maharashtra, India Narsee Monjee Institute of Management Studies Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Key Responsibilities:1.Application Management2.Operations & SupportProjects & DevelopmentCompliance & SecurityTeam & Vendor ManagementCompliance & Security7.Team & Vendor ManagementQualifications:i) Bachelor's Degree in Computer Science, Information Technology, or related field (mandatory).ii) Master's Degree (MBA in Healthcare IT / M.Tech) preferred.iii)...

  • BSA Channel Manager- Product managment

    3 days ago

    Mumbai, Maharashtra, India Derive Management Solutions Private Limited Full time

    Job DescriptionRole: Channel Partner (BSA)Location: churchgate MumbaiReporting: COOWill be responsible for developing and managing relationships with channel partners to drive sales, ensure partner success, and expand BSA's market presence. Will play a crucial role in enabling our partners, increasing partner-sourced revenue, and aligning channel activities...