Production Management, Issues Management – Technology Support Ii
2 days ago
Job Category Technology Support Job Responsibilities Ability to serve as a Senior SME within the Issues Management Team Ensure timely and accurate resolution of production issues This requires you to conduct research identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved Effectively communicate root cause analysis of issues to internal and external stakeholders as directed Builds and maintains strong relationships with JPMC business partners and technology teams to identify process improvement opportunities Collaborates with JPMC business partners and technology teams to understand application functions and related downstream processing components Leads and ensures assigned project activities are completed within established timelines Required Qualifications Batchelor s degree or minimum 7 years or relevant experience in performing complex research troubleshooting resolving and writing Advanced SQL queries Demonstrated strong technical skills business acumen related to data management performing complex research and Merchant Services payments processing Experience with SQL Oracle Database AWS Cloud AWS Snowflake Splunk Unix and Linux Commands Excellent communication skills organizational time management skills and client facing experience Ability to work independently with minimal supervision as well as collaborate within a group Experience with incident management production support and problem management processes Experience with Large Language Models LLM and experience in automation Preferred Qualifications Skills and Capabilities Ability to influence and lead technical conversations with other resolver groups as directed Executive Presence including summarizing recommending and presenting issues as well as solutions to Senior Managers and Executive Leadership as requested Able to influence internal stakeholders and peers and spearhead process improvement initiatives within Production Management Collaborates with Application Management and Development teams to understand application functions and related downstream processing components
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Mumbai, Maharashtra, India JPMorganChase Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJOB DESCRIPTIONJoin a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.As a Technology Support II team member in Commercial & Investment Bank Payments Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our...
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Mumbai, India JP Morgan Chase & Co. Full timeJob Description Job Responsibilities: - Ability to serve as a Senior SME within the Issues Management Team - Ensure timely and accurate resolution of production issues. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved - Effectively...
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Mumbai, Maharashtra, India JPMorganChase Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJOB DESCRIPTIONJob Responsibilities:Ability to serve as a Senior SME within the Issues Management TeamEnsure timely and accurate resolution of production issues. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolvedEffectively communicate...
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Mumbai, Maharashtra, India JPMorgan Chase Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Responsibilities:Ability to serve as a Senior SME within the Issues Management TeamEnsure timely and accurate resolution of production issues. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolvedEffectively communicate root cause...
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Mumbai, Maharashtra, India JPMorgan Chase Full timeJob Category Technology Support Be at the heart of transforming visions into market-ready products while you navigate through and solve complex challenges In this dynamic environment you ensure smooth product delivery and support change initiatives marking a significant step in your career growth and innovation journey As a Senior Product Delivery Associate...
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Mumbai, India JP Morgan Chase & Co. Full timeJob Description Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey. As a Senior Product Delivery Associate in...
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Mumbai, Maharashtra, India JPMorganChase Full timeJOB DESCRIPTIONBe at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.As a Senior Product Delivery Associate in Commercial...
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Mumbai, Maharashtra, India JPMorgan Chase Full timeBe at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.As a Senior Product Delivery Associate in Commercial & Investment...
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Technical Support Manager
1 day ago
Goregaon, Mumbai, Maharashtra, India Mayvent Management pvt ltd Full time ₹ 10,00,000 - ₹ 12,00,000 per yearAbout the Role: We are seeking a skilled and experienced Technical Support Manager to lead our support and implementation team for HRMS and Payroll software solutions. The ideal candidate will possess strong leadership qualities, hands-on experience in end-to-end software implementation, and the ability to manage client relationships and technical issues...
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Production Support
4 days ago
Mumbai, Maharashtra, India Ares Management Full timeOver the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values - Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy - and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming,...
