Workplace Experience Specialist

JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward Enhancing Workplace Experience Understand employees needs and expectations to improve their overall workplace experience Develop and implement strategies for creating a positive and engaging work environment that promotes productivity collaboration and employee satisfaction Client Relationship Management Build and maintain strong relationships with employees and key stakeholders Act as a primary point of contact addressing concerns promptly and providing exceptional customer service Serve as a liaison between departments and service providers to ensure employee needs are met Workspace Collaboration Management Collaborate with the facilities team to optimize workspace layout and utilization Create a conducive environment for productivity comfort and employee well-being Soft Service Management Oversee soft services such as janitorial security landscaping and maintenance Monitor service levels address issues and manage vendor relationships Ensure proper scheduling and execution of services to maintain a clean safe and well-maintained workplace environment Workplace Amenities and Services Identify implement and manage amenities and services that enhance the employee experience Coordinate offerings such as cafes fitness facilities childcare options concierge services transportation arrangements etc based on employee needs and preferences Plan and manage budgets for implementing and maintaining workplace amenities and services Events and Program Management Plan and execute events and programs that foster community engagement and well-being Organize team-building activities wellness programs workshops celebrations etc to promote a positive and inclusive workplace culture Collaborate with internal stakeholders to gather feedback align on event objectives and ensure successful coordination and execution Feedback Collection and Analysis Implement mechanisms for collecting feedback from employees regarding workplace experience amenities and services Analyze feedback to identify areas for improvement and enhance employee satisfaction Collaborate with internal stakeholders to understand feedback requirements and incorporate feedback into ongoing workplace improvements Communication and Engagement Facilitate effective communication channels to engage employees and ensure their concerns are addressed promptly Promote a positive workplace culture through regular communication and engagement initiatives Craft and deliver clear and impactful communications including presentations newsletters and announcements to keep employees informed and engaged Vendor Management Manage relationships with external vendors and service providers to ensure high-quality service delivery Negotiate contracts monitor performance and resolve issues or disputes Workplace Innovation Integration Collaborate and identify and implement technology solutions that enhance the workplace experience Explore digital communication platforms workplace apps and smart office technologies Reporting Budget Planning and Metrics Manage and analyze workplace experience metrics Prepare reports on metrics budget planning and cost analysis for management review Identify trends insights and opportunities for improvement and make recommendations to enhance the workplace environment Collaboration with Internal Stakeholders Collaborate with relevant internal stakeholders such as HR IT facilities and leadership teams to align workplace experience strategies and initiatives with organizational objectives Engage in cross-functional collaboration to ensure seamless integration of services programs and improvements Location On-site -Bengaluru KAIf this job description resonates with you we encourage you to apply even if you dont meet all of the requirements Were interested in getting to know you and what you bring to the table JLL Privacy NoticeJones Lang LaSalle JLL together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services We take our responsibility to protect the personal information provided to us seriously Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons We will then delete it safely and securely For more information about how JLL processes your personal data please view our For additional details please see our career site pages for each country For candidates in the United States please see a full copy of our Equal Employment Opportunity and Affirmative Action policy Jones Lang LaSalle JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and or overall selection process - you may contact us at This email is only to request an accommodation Please direct any other general recruiting inquiries to our page I want to work for JLL