Apply in 3 Minutes: Infor Cloudsuite Hcm

Description CTG is seeking to fill an Infor CloudSuite HCM Support Analyst position for our client Duties Provide daily operational and end-user support for Infor CloudSuite HCM modules Global HR Payroll Benefits Talent Management Learning Workforce Management Troubleshoot and resolve system incidents data discrepancies and process issues in collaboration with HR Payroll and IT teams Maintain system configuration and perform testing validation for system enhancements patches and upgrades Partner with HR leadership to analyze business processes identify system improvement opportunities and implement best practices Develop and maintain reports and dashboards using Infor tools such as Infor Birst Infor Reporting or SQL Support system integrations with third-party applications e g Kronos job boards background check vendors benefits carriers Ensure compliance with HR payroll and healthcare regulatory standards by maintaining accurate and secure employee data Participate in CloudSuite upgrade cycles release testing and change management initiatives Maintain detailed documentation of system configurations test scripts and support procedures Provide user support training and guidance to HR and payroll staff to enhance system adoption and efficiency Collaborate with IT security and compliance teams to manage user access roles and permissions within the HCM platform Skills Strong analytical and problem-solving skills with attention to detail Excellent communication and collaboration skills with both technical and non-technical users Ability to translate business requirements into functional system solutions Knowledge of HR payroll and compliance regulations within a healthcare environment Ability to manage multiple support requests and projects simultaneously in a dynamic IT setting Experience 3-5 years of experience supporting Infor CloudSuite HCM or Infor Lawson HR applications Strong functional knowledge of HR Payroll and Benefits processes healthcare industry experience strongly preferred Experience with Infor Process Automation IPA Landmark and Infor OS ION Ming le is highly desirable Familiarity with data integration and reporting tools Infor Birst SQL or similar required Experience supporting HR and payroll integrations with third-party systems e g Kronos ADP benefit vendors Education Bachelor s degree in Information Systems Human Resources Business Administration or related field preferred Equivalent experience in HCM or ERP system support may be considered Preferred Certifications Infor CloudSuite HCM Certification Global HR Payroll or Benefits preferred HRIS or ITIL certification is a plus Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required CTG does not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services for this role To Apply To be considered please apply directly to this requisition using the link provided For additional information please contact Dallas Bell at Kindly forward this to any other interested parties Thank you The expected base salary for this position ranges from 120 000 to 140 000 Salary offers are based on a wide range of factors including relevant skills training experience education market factors and where applicable licensure or certifications obtained In addition to salary a competitive benefit package is also offered About Us CTG a Cegeka company is at the forefront of digital transformation providing IT and business solutions that accelerate project momentum and deliver desired value Over nearly 60 years we have earned a reputation as a faster and more reliable results-driven partner Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts CTG leverages the expertise of over 9 000 team members in 19 countries to provide innovative solutions Together we operate across the Americas Europe and India working in close cooperation with over 3 000 clients in many of today s highest-growth industries For more information visit Our culture is a direct result of the people who work at CTG the values we hold and the actions we take In other words our people define our culture It s a living breathing thing that is renewed every day through the ways we engage with each other our clients and our communities Part of our mission is to cultivate a workplace that attracts and develops the best people reflected by our recognition as a Great Place to Work Certified TM company across many of our global operations CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local state and federal laws CTG is an Equal Opportunity Employer CTG will assure equal opportunity and consideration to all applicants and employees in recruitment selection placement training benefits compensation promotion transfer and release of individuals without regard to race creed religion color national origin sex sexual orientation gender identity and gender expression age disability marital or veteran status citizenship status or any other discriminatory factors as required by law CTG is fully committed to promoting employment opportunities for members of protected classes