IT service owner

2 weeks ago


Pune India HSBC Full time

Job Description To be successful in this role, you should meet the following requirements: Experience of delivering solutions for complex on-premises IT systems Experience of leading a virtual/offline team made up of stakeholders and IT colleagues from multiple disciplines, geographies and time zones Working technical knowledge of common infrastructure patterns and products, including: RedHat LINUX operating systems IBM Websphere & MQ messaging middleware Oracle, Mongo databases z/OS Mainframe operating system OpenAM, Transmit authentication Good to have Agile / Scrum certification Sound in IT Risk Management Skill, Proven track record in application management and governance. Exposure to software lifecycle (build, testing, transition, maintenance). Infrastructure maintenance and management exposure. Proven track record in IT as well business stakeholder management. Experience on Incident Management, Problem Management, Event Management and Change Management and Capacity Management, Exposure to service transition to move newly build services to live smoothly. Exposure Cert maintenance and renewals, Infrastructure Patching, Evergreening, Vulnerabilities. Lead the production issues to identify RCA and get it fixed by applications team to avoid recurrence. Proven exposure to smoothly running DR/Roleswap activities for owned services. Exposure to Agile methodology, DevOps. Exposure to HSBC Service Management and Governance processes and tools i.e EIM, PLADA, UCMDB, SCOTT, ODS, HELIOS, ICE, SNOW , BRETT ETC.


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