
Product Owner – Healthcare Technology
24 hours ago
How You'll Support Our Mission
We are hiring a Product Owner to join our Product Management team focused on enhancing and building innovative healthcare software products and features. Our industry-leading electronic health record (EHR) software is used by thousands of Emergency Medical Services (EMS) agencies, Fire Departments, Hospitals, and State agencies across North America.
As a Product Owner, you will report to the Senior Product Manager for EMS Products and collaborate with cross-functional agile development teams.
You will play a key role in translating product strategy into action by documenting product requirements and user stories, grooming and prioritizing the product backlog, and working closely with engineering, design, and other stakeholders to deliver impactful features.
What You'll Be Doing – Day to Day
You will be instrumental in building innovative software through close collaboration with Product Management, Engineering, and other teams:
- Serve as the market expert for the development team, keeping stakeholder needs front and center.
- Translate high-level business, clinical, and performance improvement requirements into actionable user stories and backlog items.
- Conduct analysis and collaborate with developers and designers to refine backlog items, including acceptance criteria.
- Own backlog prioritization and grooming, acting as the Product Owner in an agile development team.
- Develop and maintain relationships with State EMS Data Managers to support successful data submissions and high data quality.
- Monitor data quality and submission rates, present findings to stakeholders, and advocate for development priorities accordingly.
- Collaborate with Product Managers, UX Designers, and Business Analysts to ensure features are intuitive and interoperable across products.
- Perform user acceptance testing to ensure releases meet goals and quality standards.
- Receive mentorship and formal product training to support your professional growth.
Who You Are – Essentials
- 3+ years of experience in Product Management roles (e.g., Product Owner, Business Analyst, Product Manager) in software companies.
- Interest in healthcare technology, emergency services, or healthcare delivery.
- Proven ability to work closely with design and development teams to achieve results.
- Strong analytical skills with the ability to see both details and the big picture.
- Comfortable discussing creative ideas, technology, and user experience.
- Basic understanding of agile methodologies (e.g., Scrum, Kanban).
- Strong written communication skills, especially in crafting clear user stories and acceptance criteria.
- Proficiency in tools like JIRA, Confluence, Miro, or similar.
- Growth mindset and willingness to learn every day.
Who You Are – Desirables
- Formal product management training (e.g., Certified Scrum Product Owner, Pragmatic Institute).
- Experience in agile environments such as SAFe.
- Volunteer or clinical experience in healthcare or emergency services (e.g., EMT, nurse, paramedic).
- Experience in fast-growing enterprise SaaS companies, especially in mission-critical environments.
- Familiarity with XML and Schematron rule sets.
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