Service Desk Analyst

Role:The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectivesDo:Be responsible for primary user support and customer serviceRespond to queries from all calls, portal, emails, chats from the clientBecome familiar with each...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with...

Company Description Everise delivers happiness to millions of customers around the world by solving customer problems on behalf of some of the world's biggest brands. We specialize in healthcare, travel, technology, and financial services. As the leading customer experience firm, companies rely on Everise to transform customer care into something...

Key Responsibility Areas (KRA)Designation: Service Desk ExecutiveLocation: DelhiExperience: Minimum 2 years1. Service Desk and IT SupportResponsible for logging IT issues through phone, email, chat, and web portal.Log, track, and resolve incidents using Manage Engine and ADX tools.Assign tasks to engineers and ensure timely closure.Ensure HP warranty and AMC...

Key Responsibility Areas (KRA) Designation: Service Desk Executive Location: Delhi Experience: Minimum 2 years 1. Service Desk and IT Support Responsible for logging IT issues through phone, email, chat, and web portal. Log, track, and resolve incidents using Manage Engine and ADX tools. Assign tasks to engineers and ensure timely closure. ...

Company: Innefu Lab Pvt. Ltd. Role: Service Desk Executive Experience: 0-2 years **Location: Delhi** Notice Period: Immediate Joiner Or 15 days We are a Series A Funded New Age Information Security & Data Analytics Company and we take pride in the fact that we have been delivering value to our customers with our innovative offerings and helping them adopt...

Job Summary: We are looking for a Technical Service Desk Executive to provide IT support to end-users. The role involves troubleshooting issues, managing service requests, and ensuring smooth day-to-day IT operations. Key Responsibilities: Troubleshoot issues on Windows, macOS, MS Office, Teams, OneDrive, and internal apps Support laptops, desktops,...

Key Responsibility Areas (KRA) Designation: Service Desk Executive Location: Delhi Experience: Minimum 2 years 1. Service Desk and IT Support Responsible for logging IT issues through phone, email, chat, and web portal. Log, track, and resolve incidents using Manage Engine and ADX tools. Assign tasks to engineers and ensure timely closure. Ensure HP...

We have an opportunity 1 architect and 3 Developer to deliver this project as well as 1 performance tester. Location - Singapore, Onsite. Jira Service Desk Architect Experience 6+ Years: 1. JSM Certified 2. ITIL certified 3. Must have knowledge on setup Jira datacenter on prem instance. 4. Must have good knowledge in Jira Service Management...

Tole - It Service Desk Experience - 1 to 3 years of experience Work Location - Pune or Bangalore Work Moce - Work from Office Required Notice Period - Immediate Joiners Must Have Min. 12-18 months’ work experience in IT Service Desk/ Tech support process providing remote support for Password Reset, Account Unlock using Active Directory, Basic knowledge of...