Branch Operations Manager

1 week ago

Guwahati Gorakhpur, India SkillLabs Full time

Job Description The Branch Operations Manager will be responsible for overseeing the daily operations of the branch, ensuring optimal efficiency and customer satisfaction. This role requires a proactive leader who can implement strategies to improve performance and manage a diverse team. Responsibilities - Oversee daily operations of the branch to ensure efficiency and effectiveness. - Develop and implement operational policies and procedures to enhance productivity. - Manage branch budgets, forecasts, and financial reports to ensure profitability. - Lead and mentor branch staff, ensuring a high level of customer service. - Coordinate with other departments to streamline operations and resolve issues promptly. - Monitor key performance indicators (KPIs) and take corrective actions when necessary. - Ensure compliance with company policies and regulatory requirements. Skills and Qualifications - Bachelor's degree in Business Administration, Management, or related field. - 2-6 years of experience in branch operations or a similar role. - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Proficiency in Microsoft Office Suite and operational management software. - Ability to analyze data and make informed decisions. - Strong problem-solving skills and attention to detail.

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