Senior Process Associate

3 days ago

Bangalore Karnataka, India ABC First Full time

Key Responsibilities Review verify and process insurance applications renewals endorsements and cancellations for Property Casualty P C policies Handle claims documentation and first notice of loss FNOL ensuring timely and accurate submission Interact with brokers underwriters and customers to obtain required details and resolve queries Maintain up-to-date records in insurance systems and databases Ensure compliance with company guidelines client SLAs and regulatory standards Perform quality checks and ensure zero defects in policy claim documentation Support team leads in achieving process metrics such as TAT Turnaround Time accuracy and customer satisfaction scores Collaborate with cross-functional teams to handle escalations and process improvements Requirements Required Qualifications Skills Bachelor s degree any discipline preferably commerce business or finance 0-3 years of experience in insurance processes P C General Insurance preferred Knowledge of insurance terminology policy lifecycle and claims process will be an added advantage Strong attention to detail and ability to work with large volumes of data Proficiency in MS Office Excel Word Outlook and comfort working on insurance systems Good communication skills verbal and written to interact with internal teams and clients Ability to work in a fast-paced environment and meet deadlines Key Competencies Analytical thinking problem-solving Process orientation accuracy Customer service mindset Team collaboration Time management multitasking Benefits Compensation Benefits Competitive salary based on experience and skills Performance-based incentives Health and insurance benefits as per company policy Learning development opportunities in insurance domain

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