Order Processing Associate

OverviewAt Bruker we enable scientists to make breakthrough discoveries and develop new applications that improve the quality of human life Brukers high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular cellular and microscopic levels In close cooperation with our customers Bruker is enabling innovation improved productivity and customer success in life science molecular research in applied and pharma applications in microscopy and nano analysis and in industrial applications as well as in cell biology preclinical imaging clinical phenomics and proteomics research and clinical microbiology Today worldwide more than 7 500 employees are working on this permanent challenge at over 90 locations on all continents Bruker continues to build upon its extensive range of products and solutions its broad base of installed systems and its strong reputation among its customers Being one of the world s leading analytical instrumentation companies Bruker is strongly committed to further fully meeting its customers needs as well as to continuing to develop state-of-the-art technologies and innovative solutions for today s analytical questions Job SummaryBruker India is looking for Order Processing Associate s to be based in Bengaluru India The function of the Order Processing Associate is to support the Sales Force with processing all order-related customer inquiries within the framework and in compliance with the company s processes The function ensures customer satisfaction through efficient order processing and communication with customers and business partners It is customer-oriented and process-driven The job requires good SAP knowledge excellent communication between departments and a very high standard of quality to meet the various policies regulations and guidelines ResponsibilitiesResponsibilities Manage purchase order information POI via SFDC Create timely sales orders via SAP after obtaining technical and commercial clarification Issuing PI and OC must follow SOX compliance Sarbanes-Oxley Communicating with subsidiaries trading partners and customers regarding order content deadlines and if necessary postponements Collaborate with master data export control supply chain and manufacturing teams to fulfil orders efficiently Create and apply for export documents permits for international processing L C Carnet etc and internal approval documents compliance Archive of all order-related documents Process of customer and order-specific data for reporting purposes Require to work on two shifts QualificationsQualifications and Skills B Com M Com MBA BBA or any relevant qualification highly preferred Minimum two years or more relevant working experience Experience in sales operations-related jobs Experience with international business is of benefit Sense of quality and details Solution-oriented and process-driven Ability to analyse and resolve problems before escalating to the next level Microsoft Office Excel Word PowerPoint etc Experience in OTC domain operating SAP and CRM SFDC preferably order management Excellent written and verbal communication skills Self-motivated and team player Preferably previous experience in a multinational company Language English As associates gain experience in order management they can specialize in areas such as handling complex international orders managing key accounts or focusing on specific product lines Expertise in SAP can lead to more challenging roles Consistent performance may lead to leadership roles such as team lead or supervisor Bruker is an equal opportunity employer We evaluate qualified applicants without regard to race color religion sex national origin disability veteran status and other protected characteristics Certain positions at Bruker require compliance with export control laws and as a result all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions