Telesales Executive

4 days ago

Edappal KL IN Blue Rain Paints Full time

Job description We are seeking an experienced CRE Executive to join our team in Edappal The ideal candidate will have 3 years of experience or more in customer relationship management ensuring customer satisfaction and maintaining strong long-term relationships with clients As a CRE Executive you will be the point of contact between the company and clients helping resolve inquiries handling complaints and ensuring a positive customer experience Key Responsibilities Premium Customer Management Build and maintain strong relationships with premium customers Handle all queries complaints and requests from premium customers efficiently Ensure personalized services and solutions to meet premium customer expectations Customer Relations Oversight Monitor customer interaction quality handled by the CRE team Develop strategies to improve customer satisfaction and loyalty Address escalated complaints and provide quick resolutions Reporting and Analysis Generate and review reports on team performance customer feedback and satisfaction levels Identify trends and propose improvements in customer service processes Requirements and skills Proven experience as Customer Relationship or other sales customer service role Proven track record of successfully meeting sales quota preferably over the phone Ability to learn about products and services and describe explain them Excellent communication and interpersonal skills Cool-tempered and able to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints Educational Requirements A high school diploma or equivalent Bachelor s degree in a relevant field is a plus Any additional certifications or training in customer service would be advantageous Pay 15 000 00 - 25 000 00 per month Schedule Day shift Supplemental Pay Commission pay Performance bonus Language English Malayalam Speak with the employer 91 8921573655 Job Types Full-time Permanent Pay 15 000 00 - 25 000 00 per month Benefits Cell phone reimbursement Flexible schedule Internet reimbursement Leave encashment Schedule Day shift Fixed shift Supplemental Pay Commission pay Performance bonus Experience Customer service 1 year Preferred Language English Preferred Work Location In person Speak with the employer 91 91 8921573655 Job Types Full-time Permanent Fresher Benefits Cell phone reimbursement Flexible schedule Internet reimbursement Leave encashment Schedule Day shift Fixed shift Supplemental Pay Commission pay Performance bonus Language English Preferred Work Location In person Speak with the employer 91 8921573655 Job Types Full-time Permanent Fresher Pay 8 086 00 - 22 847 98 per month Benefits Cell phone reimbursement Internet reimbursement Leave encashment Paid sick time Work Location In person

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