Laptop Service Engineer

2 weeks ago

Nashik Thiruvananthapuram Trivandrum, India Impact Hr Km Solutions Full time

Job Description Description We are seeking a skilled Laptop Service Engineer to join our team in India. The ideal candidate will have a solid background in laptop repair and maintenance, with the ability to diagnose and resolve hardware and software issues efficiently. Responsibilities - Diagnose and troubleshoot hardware and software issues in laptops and portable devices. - Perform repairs and replacements of laptop components such as screens, keyboards, and motherboards. - Install and configure operating systems and software applications as required. - Provide technical support and guidance to customers both in-person and remotely. - Maintain accurate records of repairs and services performed in the service management system. - Collaborate with team members to improve repair processes and customer satisfaction. Skills and Qualifications - 2-5 years of experience in laptop repair and maintenance. - Strong understanding of laptop hardware components and repair techniques. - Proficiency in troubleshooting Windows and Mac operating systems. - Experience with software installation and configuration, including drivers and utilities. - Familiarity with diagnostic tools and repair equipment. - Excellent problem-solving skills and attention to detail. - Strong communication skills to interact with customers and team members effectively.

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