Principal Associate, Hr

Voyager 94001 India Bangalore Karnataka Principal Associate HR Today we are a progressive financial services powerhouse spanning Credit Cards Auto Loans Savings and Commercial Banking and at the same time a high-tech company a scientific laboratory and a well-recognized brand all in one We are a passionate and entrepreneurial team with heart - a team that embraces bold ideas fosters collaboration and delivers world-class products and services impacting over 65 million customer accounts Still founder-led by Chairman and CEO Richard Fairbank we dare to dream disrupt and deliver a better way for our customers the financial industry and for each other Our goal is simple - bring ingenuity simplicity and humanity to an industry ripe for change At Capital One India we solve fundamental business problems at scale using advanced analytics data science and machine learning We specialize in deriving valuable insights about various aspects of the business - including product and process design consumer behavior regulatory and credit risk and much more - from large volumes of data to build cutting edge patentable products at an industrial scale Our Capital One India HR Operations team is on a mission to enable game-changing business results by providing programs and solutions that improve the associate and candidate experience We create and enable scalable and efficient people practices We are looking for a HR Generalist to join our dynamic Operations team where you ll have an opportunity to create iterate and streamline our core programs and processes and drive systems integration that support HR delivery excellence The ideal candidate will have strong analytical capabilities attention to details operational discipline and a passion for learning and continuous improvement This role interacts with cross-functional global partners to understand strategies and roadmaps resolves issues and escalations and uses data to connect the dots between processes systems and people generate insights and recommend and or deliver improvements that enhance HR services Main Responsibilities Document maintain and recommend HR operational processes to ensure clarity consistency and compliance across the associate lifecycle Identify process gaps and inconsistencies propose and implement improvements through stakeholder partnership Collaborate with cross functional and global teams HR Ops Payroll HRBP TA to ensure integrated workflows and systems Create own and update Standard Operating Procedures SOPs manuals HR process maps and policies Participate in audits and risk reviews by ensuring HR documentation is complete current and compliant Support change management efforts for establishing new processes and enterprise alignment efforts Foster a culture of knowledge sharing and operational excellence within the team Ability to balance the needs of the organization leaders and associates to deliver against a robust cross-functional agenda Ensure data accuracy and integrity across HR systems Plan execute and support in associate engagement initiatives Enable program and project management of HR processes and initiatives for scalable operations contributing to global expansion Basic Qualifications Bachelor s degree At least 3 years of experience in project program process or product management Preferred Qualifications 9 years of total experience as a Delivery Lead 9 years of total experience in Human Resources Professional Human Resources Certification or Project Management Professional Certification Experience in process documentation and tools Familiarity with HR systems Workday Salesforce Proficient in g-suite and Microsoft Office Demonstrated ability to manage multiple priorities simultaneously Passion for operational improvement and attention to detail Data driven mindset At this time Capital One will not sponsor a new applicant for employment authorization for this position No agencies please Capital One is an equal opportunity employer EOE including disability vet committed to non-discrimination in compliance with applicable federal state and local laws Capital One promotes a drug-free workplace Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries including to the extent applicable Article 23-A of the New York Correction Law San Francisco California Police Code Article 49 Sections 4901-4920 New York City s Fair Chance Act Philadelphia s Fair Criminal Records Screening Act and other applicable federal state and local laws and regulations regarding criminal background inquiries If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation please contact Capital One Recruiting at 1-800-304-9102 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations For technical support or questions about Capital One s recruiting process please send an email to Capital One does not provide endorse nor guarantee and is not liable for third-party products services educational tools or other information available through this site Capital One Financial is made up of several different entities Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp COPSSC