Professional Services Delivery Engineer

19 hours ago

Remote India Rackspace Technology Full time

Job Description

Role: Professional Services Delivery Engineer III/IV
Experience - 7-12yrs
Skill sets - AWS + Devops (Terraform, Kubernetes, Docker, CICD, GitHub, Jenkins etc)
Location: GGN / BLR / Pune

Key Responsibilities

- Automate deployments utilizing custom templates and modules for customer environments on AWS.
- Architect AWS environment best practices and deployment methodologies.
- Create automation tools and processes to improve day to day functions.
- Educate customers on AWS and Rackspace best practices and architecture.
- Ensure the control, integrity, and accessibility of the cloud environment for the enterprise Lead Workload/Workforce Management and Optimization related tasks.
- Assist Rackers across the Cloud Function.

Technical Expertise

- Experienced in solutioning and implementation of Green field projects leveraging IaaS, PaaS for Primary site and DR.
- Near expert knowledge of AWS Products & Services, Compute, Storage, Security, networking, etc.
- Proficient skills in at least one of the following languages: Python, Linux, Shell scripting.
- Proficient skills with git and git workflows.
- Excellent working knowledge of Windows or Linux operating systems - experience of supporting and troubleshooting issues and performance.
- Highly skilled in Terraform/IaC, including CI/CD practices.
- Working knowledge in Kubernetes.
- Experience in designing, building, implementing, analysing, Migrating and troubleshooting highly available systems.
- Knowledge of at least one configuration management system such as Chef, Ansible, Puppet or any other such tools.
- Understanding of services and protocols, configuration, management, and troubleshooting of hosting environments, including web servers, databases, caching, and database services.
- Knowledge in the application of current and emerging network software and hardware technology and protocols.

Skills

- Passionate about technology and has a desire to constantly expand technical knowledge.
- Detail-oriented in documenting information and able to own customer issues through resolution.
- Able to handle multiple tasks and prioritize work under pressure.
- Demonstrate sound problem-solving skills coupled with a desire to take on responsibility.
- Strong written and verbal communication skills, both highly technical and non-technical.
- Ability to communicate technical issues to nontechnical and technical audiences.

Education

- Required Bachelor's degree in Computer Science or equivalent degree.

Certifications

- Requires Associate level Certificates in AWS or professional level certificate.

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