IT Sales

1 week ago

Pune, India Mycitypune Full time

Job Description Key responsibilities - Sales support: Partner with sales teams to achieve sales goals by providing technical expertise, explaining product features, and handling technical objections. - Technical presentations: Prepare and deliver technical presentations and product demonstrations to potential customers. - Solution design: Design and propose technical and creative solutions based on client needs and requirements. - Customer support: Provide pre- and post-sales technical support to customers, including troubleshooting, diagnostics, and answering technical questions. - Customer relationship management: Build strong relationships with customers technical and business executives. - Product knowledge: Maintain up-to-date knowledge of products, industry trends, and emerging technologies to offer the best solutions. - Documentation: Generate technical documentation, test reports, and sales proposals. - Internal collaboration: Work with internal teams like product development and support to ensure customer needs are met. Required skills and qualifications - Education: Bachelor's degree in Computer Science, Engineering, or a related field. - Technical skills: Strong technical background, including operating systems, networking (TCP/IP, DNS, DHCP), hardware, and software troubleshooting. - Problem-solving: Excellent problem-solving and analytical skills to diagnose and resolve complex technical issues. - Communication: Outstanding written and verbal communication skills to convey technical information clearly to both technical and non-technical audiences. - Sales acumen: Results-oriented mindset with a focus on meeting and exceeding sales targets. - Customer service: Customer-focused attitude with a dedication to providing high-quality service and ensuring customer satisfaction. - Software proficiency: Experience with remote support tools, ticketing systems, and other relevant software is often required.

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