Commercial Co-workers

Commercial Co-workers - Part Time You care about making a positive impact in the world You understand greatness requires thinking differently An inclusive and accepting work environment is important to you A job at IKEA is so much more than home furnishings Together we work to make a better everyday life for the many It s the perfect fit if you want to contribute grow and share Join the team and start a better life for yourself Location Pune Employment type Part Time Temporary Department Sales Commercial Deadline 2025-11-27 Mobility support Domestic You already applied for this job Candidate profile title Who you are Candidate profile text - Default language We are looking for a passionate and customer-focused commercial co-worker who thrives in a dynamic and fast-paced retail environment You are motivated by delivering an excellent customer experience and have a keen interest in home furnishing You are approachable proactive and confident in engaging with customers to understand their needs and provide tailored solutions You also have Strong knowledge of selling techniques and a deep understanding of customer behavior A passion for active selling with a results-driven and business-minded approach Basic knowledge of home furnishing trends and IKEA s modular product range The ability to work efficiently organize tasks and manage time effectively A strong sense of teamwork flexibility and openness to change The ability to work in a fast-paced and future-oriented environment Digital proficiency and adaptability to work in an integrated online and offline sales environment Key responsibilities title Your responsibilities Key responsibilities text repare product presentations and secure merchandising basics Ensure all customer material and digital solutions are ready to use to give customers a positive shopping experience Engage with customers making them feel expected and welcome while understanding their needs Demonstrate expertise in IKEA products actively sharing knowledge of their features and benefits Support and guide self-planning customers ensuring a smooth and seamless experience Conduct 1 1 planning appointments communicate the benefits of solutions and convert planning offers into orders Offer relevant services finalize purchases and provide excellent after-sales support Ensure efficient returns processing and coordinate with matrix stores when necessary Maximize sales while maintaining profitability by promoting top-selling and priority products Maintain product presentation merchandising and digital tools for an enhanced shopping experience Uphold IKEA s values and sustainability commitments differentiating IKEA from other retailers Collaborate with the team to continuously improve customer service and the overall shopping experience Team vision title Together as a team Team vision text We are the ones meeting our customers - in our stores online in our catalogue and beyond We have knowledge of the IKEA product range local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability Together with thousands of colleagues around the world we re a diverse team working for the continued global success of the IKEA Concept - a concept that helps millions of customers create a better everyday life We are an equal opportunity employer At IKEA we value diverse backgrounds perspectives and skills We are committed to providing coworkers with a work environment free of discrimination and harassment We encourage individualism and invite you to come join our team and be yourself with us We are an Equal Employment Opportunity employer and do not discriminate based on race religion color national origin sex sexual orientation age veteran status disability status or any other applicable characteristic protected by law All employment decisions are based on qualifications merit and business need Why you will love us From the deep forests in Sweden we have spread our culture and values around the world At the heart of our offer are our beautiful home-furnishing products and solutions made with care for our planet reaching millions of customers At the heart of our business are our wonderful co-workers representing diversity in all dimensions and passionate for life at home We all contribute with our uniqueness and we want to grow and develop together Our vision to create a better everyday life for the many people inspires and guides us in everything we do This is IKEA What we all have in common Living our values Being your unique self while respecting and including others A passion for home furnishing Performing delivering while learning developing Having fun