Senior Manager Technology Transformation

Key Responsibilities Champion the vision strategy and execution of transformative initiatives that deliver impactful outcomes and elevate the employee experience Develop and implement robust measurement frameworks to assess and drive progress on complex high-priority projects Lead cross-functional collaboration to proactively address challenges on multifaceted initiatives ensuring seamless stakeholder alignment Leverage customer insights and feedback to continuously refine strategies and enhance business solutions Cultivate and maintain strategic relationships to identify opportunities for innovation and deliver superior products and services Direct and mentor a dynamic team managing individual performance through regular coaching development planning and navigating the complexities of a global matrixed organization Effectively guide stakeholders through transformational change journeys by communicating strategies and driving adoption of new initiatives Anticipate and articulate the impacts of change providing clear communication to support the successful transition and sustainability of new processes Serve as a key change agent championing adoption of innovative practices and fostering a culture of continuous improvement Deliver comprehensive analysis of current and future state workstreams clearly articulating the value and impact of proposed solutions to inform strategic decision-making Requirements Bachelor s degree or advanced degree in Business Marketing Communications Computer Science Engineering or related field or equivalent experience 10 years of technology project management or delivery management experience including 4 years of direct people management experience leading high performing and engaged teams 1 years in transformation experience in people process or technology transformation Experience with change management business analysis or process analysis Proven expertise in spearheading people-centric or transformational initiatives encompassing areas such as inclusion and belonging skills development talent acquisition organizational transformation and overall talent optimization Experience leading the people side of change for technologists Proven experience leveraging customer insights and feedback to continuously refine strategies and enhance business solutions Experience working to define collaborate and deliver outcomes Excellent communication skills both orally and in writing Experience communicating with a wide spectrum of cross-functional stakeholders including executives and influencing without authority Strong business and technology acumen Organizational agility Preferred Understanding of product team practices Experience leading matrixed teams Experience supporting multi-geographical teams Experience working on a technology delivery team About Best Buy Best Buy India is a vibrant hub of tech talent where we re driving innovation and accelerated business outcomes for Best Buy our customers employees and partners every day Our inclusive culture empowers you to learn grow collaborate and make a real impact Best Buy is North America s No 1 tech specialty retailer with approximately 42 billion in annual revenue and 85 000 employees worldwide Our purpose is to enrich lives through technology and we do that by helping personalize and humanize technology for millions of customers in our stores online and in their homes We re solving real human needs and helping serve our customers employees and partners in new ways every day This position is based in Bengaluru Best Buy India operates under a hybrid work model in office remote with an expectation for employees to be in the office three days a week Generally Tuesday Wednesday and Thursday As a global organization maintaining collaboration across the globe is a key proposition Within the framework of established guidelines employees may be required to engage in extended hours during critical periods All employees at Best Buy India work for BBY Services India LLP which is owned by subsidiaries of Best Buy Co Inc