▷ (Urgent) Customer Support Executive (post Sales) - Real Estate Industry - Navi Mumbai(cbd Belapur)

2 weeks ago

Nashik, India DC Consultants Full time

We are urgently hiring for the Role of Customer Support at our Real Estate Company at our leading Real Estate Industry at Belapur Navi Mumbai location Key Responsibilities -Respond to client inquiries via phone email and chat regarding property listings appointments and general real estate questions Birthday Calls Email SMS Marketing calls WhatsApp responses Password reset Feedback Personal details update Pan card and RERA certificate request to create invoices GST certificate request to create invoices API integration Syndicate CRM Tickets Channel partner process Documents received from the client Approval of referral bonus TDS call email Loan-related calls Appreciation Mails Google review Email call Status of client update from internal team Website updating -Assist clients in understanding the buying selling and renting processes -Schedule property viewings and coordinate with agents and clients -Maintain accurate records of client interactions and property listings in our CRM system -Provide clients with market updates and property information -Collaborate with agents and other departments to resolve client issues and enhance service delivery -Gather feedback from clients to improve services and client satisfaction -Stay informed about market trends property listings and company services Candidates Profile Positive attitude Hardworking Communication Skills

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