M365 - Offshore Lead

2 days ago

Ahmedabad Coimbatore Noida, India Tata Consultancy Services Limited Full time

Job Description Key Responsibilities M365 Tenant Administration - Manage overall Microsoft 365 Tenant, including updates, configuration, policies, and compliance settings. - Monitor Service Health, Message Center updates, and implement required actions. - Ensure licensing compliance and user lifecycle management. Azure AD & Identity Management - Manage Azure Active Directory, including user provisioning, groups, roles, MFA, conditional access policies, identity protection, SSO, and authentication flows. - Support and maintain Azure AD security and identity configurations. Security & Compliance - Experience with Microsoft Defender for Office 365, anti-phishing, anti-malware, Safe Links, Safe Attachments. - Administer AIP (Azure Information Protection) and DLP (Data Loss Prevention) policies. - Monitor and respond to security alerts, audit logs, and compliance reports. MS Teams Administration - Hands-on expertise managing MS Teams, including: - Channels, permissions, chat, files, collaboration issues troubleshooting. - Admin center configuration (policies, settings, Teams upgrades, meeting policies). - Setting up and managing Live Events, recordings, and meeting experiences. Voice & Telephony (Teams Calling) - Configure and manage: - Direct Routing & New SBC enrollments - Call Queues, Auto-Attendants - Phone Number assignment - Call Park Policies, Calling Policies - Forwarding, simultaneous ring, delegation, voicemail - Dial plans configuration - IP Phone decommissioning & SBC removal SharePoint Online & OneDrive - Administer SharePoint Online (SPO) sites, storage, permissions, compliance settings. - Manage OneDrive for Business (ODfB) policies, sync issues, access management. - Resolve collaboration, sharing, and document management issues. Monitoring and Reporting - Generate and analyze reports related to: - Service health - Security - Compliance - Usage analytics across M365 - Provide insights and recommendations for improvements.

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