It Delivery General Manager

About VOIS VOIS Vodafone Intelligent Solutions is a strategic arm of Vodafone Group Plc creating value and enhancing quality and efficiency across 28 countries and operating from 7 locations Albania Egypt Hungary India Romania Spain and the UK Over 29 000 highly skilled individuals are dedicated to being Vodafone Group s partner of choice for talent technology and transformation We deliver the best services across IT Business Intelligence Services Customer Operations Business Operations HR Finance Supply Chain HR Operations and many more Established in 2006 VOIS has evolved into a global multi-functional organisation a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone About VOIS India In 2009 VOIS started operating in India and now has established global delivery centres in Pune Bangalore and Ahmedabad With more than 14 500 employees VOIS India supports global markets and group functions of Vodafone and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology Networks Business Intelligence and Analytics Digital Business Solutions Robotics AI Commercial Operations Consumer Business Intelligent Operations Finance Operations Supply Chain Operations and HR Operations and more What you ll do This role is part of Automation team within VOIS Organisation The Digital Delivery Manager is accountable for delivery of Digital Automation serviced delivered VOIS to Local Markets and manages the end to end delivery of portfolio through the entire life-cycle from requirements definition until hand over to operations The role is responsible is also responsible of partner relationship with the market including shaping of digital strategy and objectives definition together with solution team the roadmap to get there followed up by on-time on-budget and on-quality implementation of innovation projects with a focus on process automation robotics and artificial intelligence In addition the Digital Delivery manager is key contributor in VOIS Digital 2 0 owning 3 out of 7 capabilities - 1 Citizen Development - definition of objectives and long term vision definition of delivery methodology and successful implementation 2 RPA as a service - productionise VOIS RPA farm for partner markets and 3 Automation for CARE - E2E ownership for Automation for COPS in key markets like DE UK ES and Cluster markets Key accountabilities and decision ownership Lead a multi-functional and globally project team in implementation complex innovation projects Drive digital agenda in markets as part of Digital 2 0- co-define automation strategy and roadmap own E2E delivery through agile SAFE Accountable to enable value realisation from IT side Own and manage the project portfolio for automation robotics implementation projects - including sourcing strategy capacity management and service performance management Define delivery approach and strategy for Digital 2 0 key initiatives for VOIS citizen development and RPA as a Service Define and set up delivery methodologies and development capabilities for new products as part of Digital Agenda Who you are Core competencies knowledge and experience max 5 Experience in setting up product vision new capability setup across multiple locations Ability to communicate with C level stakeholders in markets CIOs COPS directors - manage SteerCos ensuring a clear reporting Proven ability to lead complex IT projects in an international matrix environment Expertise and experience in system integration covering all key aspects of IT Application Data Test Infrastructure Deployment Operations Track record to transform and run a delivery organisation using Agile and SAFE methodologies Must have technical professional qualifications 7 years experience in delivering big and challenging projects programmes in an international environment Expertise and experience in system integration covering all key aspects of IT Application Data Test Infrastructure Deployment Operations SAFE and Agile VOIS Equal Opportunity Employer Commitment India VOIS is proud to be an Equal Employment Opportunity Employer We celebrate differences and we welcome and value diverse people and insights We believe that being authentically human and inclusive powers our employees growth and enables them to create a positive impact on themselves and society We do not discriminate based on age colour gender including pregnancy childbirth or related medical conditions gender identity gender expression national origin race religion sexual orientation status as an individual with a disability or other applicable legally protected characteristics As a result of living and breathing our commitment our employees have helped us get certified as a Great Place to Work in India for four years running We have been also highlighted among the Top 10 Best Workplaces for Millennials Equity and Inclusion Top 50 Best Workplaces for Women Top 25 Best Workplaces in IT IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024 These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do By joining us you are part of our commitment We look forward to welcoming you into our family which represents a variety of cultures backgrounds perspectives and skills Apply now and we ll be in touch Vodafone is committed to attracting developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business We actively encourage everyone to consider becoming a part of our journey