Front Desk Officer
3 weeks ago
Company Overview At Nexus Jobs we excel in providing talent staffing services with a wealth of experience in pan-India hiring Our expertise spans corporate manpower and industrial employment offering end-to-end solutions to meet clients diverse needs We cater to both freshers and experienced candidates through immediate placement part-time full-time jobs and freelance opportunities Situated in Jaipur Nexus Jobs operates in the Human Resources sector with a team of 11-50 employees Visit us at Job Overview We are seeking a Front Desk Officer to join our team in Jaipur for a full-time position The ideal candidate should possess 1 to 3 years of experience and will work at a junior position level As the first point of contact for our organization the candidate will play a crucial role in creating a positive first impression for visitors while efficiently managing the reception area Qualifications and Skills Customer Service Mandatory skill is essential for greeting guests and handling their inquiries with professionalism and friendliness Time Management Mandatory skill to effectively manage front desk tasks and responsibilities in a timely manner Problem Solving Mandatory skill in addressing visitor issues and ensuring customer satisfaction Reception Management to oversee the general operations and environment of the front desk area Phone Etiquette for courteous and professional phone communication with clients and visitors Appointment Scheduling to efficiently manage client visits and meetings with appropriate personnel Communication Skills to convey information clearly and effectively between clients staff and executives Conflict Resolution for addressing and mediating conflicts ensuring smooth operations at the front desk Roles and Responsibilities Manage the front desk operations including greeting and directing visitors and handling incoming calls Provide initial customer support by addressing inquiries guiding guests and offering company information Schedule and coordinate appointments to ensure accurate and timely meeting arrangements Maintain orderly reception area which includes stock management and cleanliness upkeep Manage and resolve front desk conflicts escalating issues when necessary to maintain service quality Keep a log of visitor information and maintain daily activity reports for internal record-keeping Assist with document management for clients and staff ensuring proper filing and retrieval systems Support administrative tasks and collaborate with other departments as necessary to improve front desk operations
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