Real Estate

Ready to shape the future of work At Genpact we don t just adapt to change we drive it AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team that s shaping the future this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at genpact com and on LinkedIn X YouTube and Facebook Inviting applications for the role of Senior Manager Lease Administration Global Facilities Management GFM The jobholder will report to the Account Operations Leader and will be responsible for a range of tasks mentioned below Responsibilities Supervising the team of Lease administrators ensuring the SLAs are met Serves as the main point of contact advising on actions to improve the efficiency and effectiveness of the team for projects and department process management Consults with stakeholders and vendor partners regarding facilities Key Performance Indicators KPIs reports or relevant energy projects Supports project rollouts by evaluating and making recommendations related to Facilities including organization of materials and training to support the rollout Completes monthly actionable reports to drive departmental direction Ensure that team follows all the required guidelines to process each request Preparing and finalizing monthly dashboards with the client Work allocation and completing review of the processing by the team Review SOP get client approval for the same Review critical information from Lease Document both from landlord tenant perspective Evaluating rental reports and ensure the Tenant is correctly charged Review the rent other charges report based on the lease document Reviewing reporting Lease related Data Ensuring accuracy of Documents and request changes if required Should be able to deal with clients on Phone for any query or information Collects Maintain Monthly sales records Data management and Global Facilities Management GFM reporting with regards to facilities operations e g asset management reports space utilizations energy water consumptions project reporting real estate management REM reporting etc Analytics support on project reviews cost optimization renovations payments vendor contractor analysis etc Reporting and identifying opportunities of improvement on ESG related aspects for real estate assets Qualifications we seek in you Minimum Qualifications B Com Masters with some years of experience in Lease Administration Global Facilities Management Strong working knowledge of lease administration and GFM tools and reporting structures Good communication and very good analytical skills Good Knowledge of MS Office Team leading experience Very good spoken English Preferred Qualifications Skills A great teammate with an excellent interpersonal skill Able to work under pressure Equipped with a high degree of integrity and drive Ability to deliver as per timelines Results-oriented Be able to provide an excellent level of customer service Understanding to customers concerns whilst maintaining focus on business needs Why join Genpact Be a transformation leader - Work at the cutting edge of AI automation and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience mentorship and continuous learning opportunities Work with the best - Join 140 000 bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training