Senior Maritime It Specialist

3 weeks ago

Chennai, Tamil Nadu, India Hapag-Lloyd Full time

ABOUT OUR FLEET IT TEAM The Fleet IT team Supports reliable and efficient IT operations for 70 HL-managed vessels Manages IT platforms applications networks and OT systems onboard Handles system optimization compliance cybersecurity Collaborates across Gdansk Hamburg and Chennai Drives continuous improvement and digital transformation for maritime IT THE ROLE - SENIOR MARITIME IT SPECIALIST Responsible for ensuring the stability security and efficiency of IT systems onboard vessels through Level 3 support Advanced infrastructure and hardware management Specialized maritime IT solution expertise Driving IT projects for onshore and offshore optimization YOUR RESPONSIBILITIES IT Infrastructure Management Manage configure troubleshoot vessel IT hardware and infrastructure Microsoft Server 2019 and related services Server hardware Virtualization Hyper-V Network switching routing NATing VLANs firewall Backup restore solutions Active Directory CMDB application systems Workstations printers peripherals Backup and Restore Management Ensure robust backup systems with regular testing Define and implement disaster recovery best practices Process Optimization Security Compliance System patching for servers endpoints Ensure compliance with policies and maritime IT regulations Monitor and enhance operational reliability and efficiency Improve security and usability of IT services Product Ownership Act as IT product specialist for assigned hardware software Ensure full lifecycle performance availability and security L3 Support Collaboration Provide Level 3 support Collaborate with L1 L2 teams in Gdansk Hamburg and Chennai Onsite Maintenance Support Travel to vessels as needed for maintenance and upgrades Minimize disruption to vessel operations WHAT WE ARE LOOKING FOR Experience 9 to 12 years Strong IT background maritime industry experience is a plus Experience managing Windows platforms Active Directory patching Technical Skills Proficient in hardware networks and peripherals Advanced networking VLANs routing NATing switching firewall Strong grasp of Windows Server Hyper-V Educational Background University degree in IT or equivalent qualification Certifications Microsoft Certified server-related Cisco CCNA or similar preferred Competencies Problem-solving and analytical mindset Ability to multitask and manage priorities Fluent in English excellent communication Team player and collaborator WHAT WE OFFER Competitive salary Health insurance self family Term life insurance OPD benefits EDLI scheme Learning development via HL Academy Flexible WFH options Leave Travel Allowance Variable performance bonus Recreation facilities Privilege casual and sick leaves

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