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Assistant Manager
4 weeks ago
The position assists with the soliciting and handling of sales opportunities Ensures business is turned over properly and in a timely fashion for proper service delivery Assists in leading all day-to-day activities related to sales with a focus on building long-term value-based customer relationships that enable achievement of sales objectives Achieves personal sales goals CANDIDATE PROFILEEducation and Experience 2-year degree from an accredited university in Business Administration Marketing Hotel and Restaurant Management or related major 2 years experience in the sales and marketing or related professional area OR 4-year bachelor s degree in Business Administration Marketing Hotel and Restaurant Management or related major no work experience required CORE WORK ACTIVITIESBuilding Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated complementary and not duplicative Builds and strengthens relationships with existing and new customers to enable future bookings Activities include participating on sales calls entertainment FAM trips trade shows etc Develops relationships within community to strengthen and expand customer base for sales opportunities Assists with managing and developing relationships with key internal and external stakeholders Provides accurate complete and effective turnover to Event Management Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and or close on business Supports the operational aspects of business booked e g generating proposal writing contract customer correspondence Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals Understands the overall market - competitors strengths and weaknesses economic trends supply and demand etc and knows how to sell against them Assists in closing the best opportunities for the location based on market conditions and location needs Gains understanding of the location s primary target customer and service expectations serves the customer by understanding their business business issues and concerns to offer better business solution Providing Exceptional Customer Service Supports the company s service and relationship strategy driving customer loyalty by delivering service excellence throughout each customer experience Services our customers in order to grow share of the account Executes and supports the company s customer service standards Provides excellent customer service consistent with the daily service basics of the company Sets a positive example for guest relations Interacts with guests to obtain feedback on product quality and service levels Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive people-first culture We are committed to non-discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law At Courtyard we re passionate about better serving the needs of travelers everywhere It s what inspired us to create the first hotel designed specifically for business travelers and it s why the Courtyard experience today empowers our guests no matter the purpose of their trip We re looking for achievers who are passionate about providing a guest experience that goes above and beyond enjoy being part of a small yet ambitious team and love learning how to always improve - all while having fun In joining Courtyard you join a portfolio of brands with Marriott International Be where you can do your best work xe2x80x8b begin your purpose belong to an amazing globalxe2x80x8b team and become the best version of you
